Kari Lasko Email & Phone Number

Kohler, WI, US

• Execute sales presentations and proposals for new and existing Enterpriseclients.
• Built and cultivated key business relationships with top clients.
• Expertise reading and analyzing Merchant Processing Statements for competitivepricing proposal.
• Prepare pricing workup to ensure account profitability on a 3 year scale.
• Conducted thorough research to expand prospect list.

Remote

• Present technical capabilities and the Incentive Partner Program toprospective Partners
• Navigate complex business relationships and interact with Senior Executives of top Partners including Oracle Hospitality and Agilysys.
• Synthesize and streamline business and technology solutions that strengthenour partnerships
• Work with Executive and Senior Leadership on high level initiatives and specialprojects

Las Vegas/Remote

• Presented single source payment solution to primarily small and midsizebusinesses.
• Sold approximately 2,500 processing MIDs annually
• Skilled at analyzing existing Merchant Payment Statements and preparing proposals outlining value proposition and savings
• Top performer among Commercial Channel Sales Team

Las Vegas, NV

• Establish and maintain complex Business Development and API Integration processes, procedures, and systems.
• Lead, motivate, and manage teams and support all aspects of Business Development and API Integration projects.
• Work with teams to ensure everyone understands the project ‘end-goal’ and on time delivery of project completion.
• Create written documentation to ensure that logical flows lead to defined outcomes.
• Assist in marketing and conference organization and execution

Stowe, VT/Las Vegas, NV

• Responsible for ensuring customer satisfaction for 75+ Luxury Hotels and Resorts
• Complete understanding of software installation processes involving complex PMS and POS systems
• Completed project management for $1.5 million in billable revenue in 2011
• Manage Installation projects by coordinating installation and training calendars; provide support to on-site Software Specialists, and ensuring successful Go-Lives
• Establish positive and professional relationships with primary property contacts by providing continuing support, case management, and educating customers on next generation products
• Manage and prioritize support cases according to the needs of the customer

San Diego, CA

• Opening Manager of 2,600 square foot Luxury Day Spa and Salon
• Developed annual Business Plan including marketing budget, employee salaries, operating expenses and projected departmental profits
• Responsibilities included staffing, training, disciplinary action, insurance needs, and processing payroll for 25 employees
• Designed and maintain website including search engine optimization, pay per click, and online reservations
• Design sales and marketing flyers, postcards, newsletters, and any other promotional materials
• Organize, market, and execute sales blitzes, events, and workshops.

Carlsbad, CA

• Hired, managed, and trained a staff of 40 reception, sales, and customer service agents
• Train staff on computer, communication, and customer service skills
• Managed and maintained Property Management and POS software
• Created custom financial reports according to the needs of the Accounting Department
• Handle unsatisfied guests to create a more positive customer experience

Lake Geneva, WI

• Managed, hired, scheduled, and trained a staff of 30 spa reception agents, locker room attendants, and recreational activity attendants
• Attended weekly management meetings to enhance open communication between departments, develop and maintain procedures and policies, and plan events
• Trained staff on communication and customer service skills
• Managed over 300 membership sales and accounts
• Ordered all supplies and tracked inventory
• Maintained a positive work environment and high employee moral to help decrease turnover and increase customer satisfaction