As a Passenger Service Agent for Horizon Air I love providing our guests friendly and safe travel with our airline. I have experience in all areas of above wing service. This includes ticket counter, baggage and gate agent. I also have increasing responsibility as acting team captain and an OPS agent.I've worked previously in a fast-paced hospital laboratory for 15 years. As a client services representative I managed a busy multi-lined phone while monitoring multiple computer systems, including EMR. As a lab assistant processor, accurate and fast data entry and specimen processing were important. I have the skills and qualities employers want:Excellent customer service skillsJuggle multiple computer systems or just one Mange workloads and deadlines with easeSolving problems, making companies look better Team MemberReliability and flexibility Bachelor's Degree and Medical Assistant Certification