▪ Administer Microsoft Azure Cloud Computing Services and manage Microsoft 365 email solutions.▪ Design and implement virtual cloud computing environments, including Microsoft Azure, Leaseweb, Contabo Cloud VPS, and IONOS.▪ Deploy and manage VMware products, including ESXi 7 and 8, vSphere, and vCenter.▪ Administration of SUSE Linux Enterprise, Red Hat Enterprise Linux, and Ubuntu operating systems.▪ Manage cloud storage solutions and execute backup plans, as well as disaster recovery strategies.▪ Configure and administer FortiGate Firewalls, FortiSwitches, and FortiAnalyzers to ensure network security.▪ Troubleshoot and resolve user-reported issues to maintain operational efficiency.

➢ IT Responsibilities:▪ Designed, implemented, and troubleshot Microsoft Windows Server environments, including Active Directory, File Server, and WSUS.▪ Deployed and managed VMware products (ESXi 6.7 and 7, vSphere, and vCenter).▪ Managed Dell EMC VxRail Hyperconverged Infrastructure and Dell EMC Data Domain Backup (DD6300).▪ Administered Lenovo Servers (SR650, SR950) and Lenovo Storage (DS4200, 1224).▪ Administered SUSE Linux Enterprise versions 12 and 15.▪ Utilized Veeam for SAP S4/HANA and SQL Database backup.▪ Configured and managed FortiGate Firewalls, FortiSwitches, and FortiAnalyzers.▪ Administered Forcepoint Firewalls.▪ Designed and deployed LAN and WAN networks.▪ Monitored LAN and WAN performance, security, and issues using Cisco and HP Aruba switches and routers, including VLANs and WLAN.➢ SAP Basis Responsibilities:▪ Monitored system logs and managed the SAP system landscape, including the Transport Management System and troubleshooting.▪ Performed database administration using SAP HANA Studio.▪ Managed SAP HANA database backup and recovery processes.▪ Provided support for SAP HANA database users, including database backup, recovery, and system log monitoring.➢ SAP SuccessFactors / HCM Responsibilities:▪ Managed configuration support for SAP HCM, including personnel administration, organization management, payroll, and time management.▪ Troubleshot various issues within the SAP system, ensuring satisfactory client-facing solutions.▪ Worked on Egypt payroll localization and configured wage types.▪ Implemented Employee Central and Employee Central Payroll solutions.▪ Defined business requirements and conducted fit-gap analyses between client needs and standard SuccessFactors Employee Central solutions.▪ Facilitated integration between People Profiles and Employee Central.▪ Created reports and managed workflows and business rules.

➢ IT Responsibilities:▪ Designed, implemented, and troubleshot Microsoft Windows Server environments, including Active Directory and File Server.▪ Deployed and managed VMware products (ESXi 6.7, vSphere, and vCenter).▪ Managed IBM servers and ensured their optimal performance.▪ Managed server backup operations using Veeam, Veritas, and Acronis.▪ Administered FortiGate firewalls for network security.▪ Configured MikroTik devices, including firewalls, hotspots, bandwidth load balancing, and backup scripts.▪ Provided support for LANs, WANs, network segments, and internet connectivity.▪ Maintained system efficiency and review logs.▪ Ensured system design of system that allows all components to work properly together.▪ Troubleshot user-reported issues to enhance operational efficiency.▪ Recommended future upgrades based on system performance evaluations.▪ Monitored networks to ensure security and availability for designated users.▪ Assigned routing protocols and routing table configuration.▪ Managed DVR configurations and maintenance.▪ Provided support for desktops, laptops, printers, phones, personal digital assistants, and smartphones.▪ Executed backup plans and disaster recovery strategies➢ Administration ERP System▪ Managed SAP ECC database support for users, including database backup and recovery.▪ Monitored system logs for optimal performance and troubleshooting.▪ Managed the SAP system landscape, including the Transport Management System.▪ Installed, configured, and backed up Oracle Database 11g (server and client).▪ Provided support for SQL Server database users, including backup and recovery operations