Karim Kamel Email & Phone Number

Cairo, Eg

Cairo, Egypt

•Designing and developing an inventory system that streamlined product management and increased efficiency.•Maintaining the inventory system by product code and its details.•Created a ticketing system for each item that is compatible with Velardi's inventory management system. •Coordinating with production material vendors for production and packing requirements. •Communicating, and closing deals with local manufacturers and gemstones retailers abroad.•Managing and handling the business’s finances in terms of payables and receivables.•Following up with chartered accountants to ensure correct tax and customs application.•Providing post-sales support for customers as required. •Ensuring appropriate application of jewelry designs as per customers’ request and quality standards.•Creating and maintaining customers database to ensure customers’ satisfaction and after sales services.

•Conducted risk assessments and developed comprehensive audit plans. •Performed sales, operational, and compliance audits in accordance with established standards. •Evaluated internal controls and provided recommendations to improve efficiency and mitigate risks. •Conducted data analysis using audit software and identified anomalies or irregularities. •Prepared detailed audit reports and communicated findings to management. •Collaborated with cross-functional teams to implement audit recommendations and monitor progress. •Assisted in the development and maintenance of audit policies and procedures. •Stayed updated with industry standards and regulatory requirements.

•Evaluated credit worthiness of customers applying for credit facilities •Lead a team of credit card assessors, ensuring they adhere to the bank's policies and procedures.•Provided necessary training and support needed by the team.•Assessed the team members' performance and appraisals.•Reviewed and signed all credit applications handled by the team regarding approving, rejecting, or requesting any additional necessary documents that are mandated for the case.•Communicated and processed the cases that required approvals by higher managerial personnel (cases with credit limit above 80K according to the policy)•Generated regular reports on credit card assessment performance, including approval rates, rejection reasons, and pending cases.•Analyzed generated reports data to identify improvement areas and provide management insights. •Acted as an escalation point, handling all complaints directed in investigated cases for the "Retail Credit Assessment Department." •Acted as the communication point with several departments and branches for any inquiries directed and related to any of the cases.•Participated in additional tasks assigned by higher managerial personnel.

•Kept abreast of updates to the bank's policies, terms, and conditions to ensure proper application of the given tasks.•Responsible for the assessment and analysis of the received applications from customers who are applying for credit cards.•Checked the validity and trustworthiness of the documents received within the clients' credit files and request additional documents if needed.•Investigated the clients' credit history through the bank's database, Iscore, Mainframe, Essentis, Central Bank Information, and Firco.•Reviewed the client's outstanding balance (DBR) and calculated the score in terms of debts, salaries, and morality; accordingly, an approval or rejection decision is taken.•Reviewed credit application forms and submit credit files for final review.•Determined, based on the file requirements, when files must be transmitted and signed by upper-level management personnel.•Maintained an updated database regarding the decision taken for each applicant (i.e., approved, rejected, or pending).•Submitted completed files to the operation team for processing.•Revised the department's analyst's database and corrected wrong or incomplete data, then processed it for the application for the Management Information System (MIS) team.•Maintained close contact with local branches via telephone, email, and in-person meetings to inquire about credit documents when necessary.

Cairo Governorate, Egypt

•Developed and executed comprehensive recruitment strategies to attract highly qualified candidates across multiple departments.•Conducted thorough candidate sourcing through various channels, including job boards, social media, professional networks, and candidate referrals.•Screened and interviewed candidates to assess their qualifications, skills, and cultural fit to ensure that choosing the best candidates matches the client's requirements.•Collaborated with hiring managers to define job requirements and develop accurate job descriptions.•Managed the end-to-end recruitment process, including candidate assessments, reference checks, and salary negotiations.•Followed up with clients post successful candidate placement to enhance team performance assessment.•Maintained a database of candidates who were not fit for the current position to potentially engage with them in the future for more suitable vacancies aligned with the client's requirements.

Cairo Governorate, Egypt

•Built and maintained strong, long-lasting customer relationships with new and existing clients (in Egypt and assigned territories in the MEA region)•Understood the client's business objectives and learning needs to recommend appropriate training and development solutions. •Collaborated with our instructional designers and trainers to customize learning programs per the client's requirements. •Negotiated contracts and close agreements to maximize profits.•Ensured the timely and successful delivery of our solutions according to customer needs and objectives.•Prepared reports on account status and provide regular updates to the senior management.•Handled client complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution.•Identified and grew opportunities within the territory and collaborate with sales teams to ensure growth attainment with new and existing clients.