Karim Modallal Email & Phone Number

Muscat, Masqaţ, Oman

Masqaţ, Oman

• Managing master data, including creation, updates, and deletion.• Managing users and user roles.• Provide quality assurance of imported data, working with quality assurance analysts if necessary.• Contract editorial suppliers for key components using standard vendor agreements• Supporting the data warehouse in identifying and revising reporting requirements.• Supporting initiatives for data integrity and normalization.• Providing technical expertise in data storage structures, data mining, and data cleansing.• Generating reports from single or multiple systems.• Analyzing collected data and putting it into a format that others can easily interpret• Managing daily store orders in compliance with warehouse stocks and replenishments • Managing stores order transfers • Input data to maintain core systems and to ensure accurate and timely processing • Providing analytical data on inventory levels, supply chain movement, consumer demand and sales• Updating the content on company’s website• Uploading the latest content on social media platforms• Ensuring good website traffic and leads for products• Staying up to date with latest industry trends and practices

Lebanon

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Ensure customer satisfaction and provide professional customer support.

Lebanon

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Operating cash registers, managing financial transactions, and balancing drawers.Achieving established goals.Directing customers to merchandise within the store.Increasing in store sales.Superior product knowledge.Maintaining an orderly appearance throughout the sales floor.Introducing promotions and opportunities to customers.Cross-selling products to increase purchase amounts.