Karim Modallal Email & Phone Number

Muscat, Masqaţ, Oman

• Managing data sets, including creation, updates, and deletion.
• Provide quality assurance of imported data.
• Commissioning and decommissioning of data sets.
• Developing reports and analysis.
• Managing and designing the reporting environment, including data sources, security, and metadata.
• Supporting the data warehouse in identifying and revising reporting requirements.

Beirut, Lebanon

Maintaining a positive, empathetic and professional attitude towards the customers at all timesResponding promptly to customers' inquiriesCommunicating with customers through various channelsAcknowledging and resolving customer's complaintsProcessing orders, forms, applications and requestsKeeping records of customers interactions, transactions, comments.

Greeting customers, responding to questions, improving engagement with merchandise and providing an outstanding customer serviceOperated cash registers, managed financial transactions, and balanced drawersAchieved monthly KPIs and established target goalsDirected customers to merchandise within the storeIncreased in store sales by applying cross selling.