Karim Fahmi Email & Phone Number

Canada/Americas

Global strategic engagements, partnerships and Go to Market lead. Working with customers on strategic, and complex software and cloud services/infrastructure engagements from opportunity through closure

Global Enterprise Segment (GES)

• Lead, coach, and mentor a global team comprised of account managers, specialists, engineers, services sales and delivery that span across multiple technology domains. The primary customer executive relationship holder.
• Strategize and orchestrate execution of software agreements (mix of SaaS and on prem software consumption)
• Customer Engagement & Accountability - Develop and manage relationships with the Chief Information Officer (CIO), Chief Security Officer (CSO), Chief Technology Officer (CTO), IT stakeholders, and Strategic sourcing.
• Financial Performance - Exceeding bookings goal (by geography, architecture, and vertical), managing operating expenses (Opex) goal, and maintaining forecast accuracy; providing visibility and in-depth knowledge into.
• Building a Winning Capability and Leading Change - Strategically leading and influencing my team along with integrated cross-functional teams, including the Industry Solutions Group, Services, Capital, Partners.

Global Enterprise Segment (GES)

Business Acceleration/Transformation lead for NY sales operations. Drive and support business models and commercial frameworks, aligning with clients corporate business objectives. New York Global Enterprise Segment (GES) coverage, with major focus on global FSIs, insurance and Healthcare customers. Multi-architecture engagements with combined portfolio of.

Toronto, Canada Area

In this role, I perform as customer-facing sales professional; drive overall success of Services/ adoption business across large Enterprise Accounts on global level with accountability of a $33M portfolio. I lead efforts to sell solutions aggressively, proactively, and using consultative selling techniques; leverage comprehensive product knowledge across.

Toronto, Canada Area

During my tenure here, I oversaw customer experience to TD Bank, Royal Bank of Canada, Bank of Nova Scotia, Bank of Montreal, and Canadian Imperial Bank of Commerce. I led customer-level profitability operations, including securing new revenue opportunities, boosting efficiencies, improving productivity, and managing projects to meet cost budgets, target.

Toronto, Canada

I supervised customer satisfaction and key business initiatives for Canadian banks and analyzed customer KPI metrics and business goals against Cisco network optimization.

EMEA

I successfully pioneered the development of the new business model for Managed Services to support one of the biggest Europe, Middle East and Africa (EMEA) operators ($85M, 3 years), overseeing requests for proposal (RFPs), negotiating service level agreement (SLA) and key performance indicators (KPIs) with customers and created end-to-end services model.

EMEA

Sales engineering role supporting Service Providers and Smart Cities design and Architecture..

Managing DirectorManager, Engineering & Architecture Team Leader, Engineering

Education record

Executive Master Of Business Administration (Emba), Business

Joint EMBA program - Schulich school of business and Kellogg school of Management Coursework: Luxury Brand Management, Global Economic.

Executive Master Of Business Administration (Emba), Business Administration, Management, It Transformation, Accounting, M&A And Managing Global Business

Coursework: Responsible Business Leadership, Designing Brand Experiences, M&A, Global Strategy Projects, Operations, Crisis Management.

B.Sc., Communications And Electronics, Engineering

Faculty of Engineering - Bachelor of Electrical Engineering, major in Telecommunications

Cisco Certified Internetwork Expert (Ccie#13630), Networking, Security, Ip Telephony/Collaboration

Cisco Academy Services Delivery Exec. Fast Track Program Cisco Academy Consulting Development Program Cisco Certified Internetwork Expert