Karim Abrik (L.I.O.N.)
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Karim Abrik (L.I.O.N.) Email & Phone Number

Procesmanager bij Open Line | Trusted IT that makes you smile at Open Line
Location: Heerlen, Limburg, Netherlands 15 work roles 2 schools
1 work email found @valid.nl LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Open Line
Role
Procesmanager bij Open Line | Trusted IT that makes you smile
Location
Heerlen, Limburg, Netherlands
Company size
206 employees

Who is Karim Abrik (L.I.O.N.)? Overview

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Quick answer

Karim Abrik (L.I.O.N.) is listed as Procesmanager bij Open Line | Trusted IT that makes you smile at Open Line, a company with 206 employees, based in Heerlen, Limburg, Netherlands. AeroLeads shows a work email signal at valid.nl and a matched LinkedIn profile for Karim Abrik (L.I.O.N.).

Karim Abrik (L.I.O.N.) previously worked as Procesmanager at Open Line and IT Product Owner at Dephion. Karim Abrik (L.I.O.N.) holds Informatica from Hogeschool Zuyd.

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Email format at Open Line

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Profile bio

About Karim Abrik (L.I.O.N.)

Karim Abrik (L.I.O.N.) is a Procesmanager bij Open Line | Trusted IT that makes you smile at Open Line. He possess expertise in itil, service design, process improvement, incident management, service management and 35 more skills. He is proficient in Frans, Duits and Engels. Colleagues describe him as "I have worked with Karim for the past 8 months. During this period he has done a great job as a Transition Manager. Karim is process driven. With his clear view Karim has helped me a great deal to successfully complete my project. Thank you for that." and "I am working with Karim for the last 4 years now and in that time I got to know him as a no-nonsens, straight to the point guy. If you want to get things done, Karim is the person to go to. Karim is also always in for a joke which creates a well balenced work environment with him around. A great addition to any workplace!"

Listed skills include Itil, Service Design, Process Improvement, Incident Management, and 36 others.

Current workplace

Karim Abrik (L.I.O.N.)'s current company

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Open Line
Open Line
Procesmanager bij Open Line | Trusted IT that makes you smile
netherlands
Website
openline.nl
Employees
206
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15 roles · 25 years

Karim Abrik (L.I.O.N.) work experience

A career timeline built from the work history available for this profile.

Procesmanager

Current
Open Line

Maastricht-Aken Airport

Sep 2022 - Present

It Product Owner

Dephion

Sittard-Geleen, Limburg, Nederland

Mar 2022 - Aug 2022

Compliance Consultant

Valid

Eindhoven Area, Netherlands

Ik faciliteer de audit trajecten binnen onze Managed Services organisatie en geef samen met de Compliance Officer aanbevelingen aan de organisatie om zaken zo in te richten, dat informatie en bewijslast niet verloren gaan en altijd vlot op te vragen zijn.Waaronder ISAE 3402 Type II, ISO 27001, NEN 7510 en ISO 9001.

Aug 2016 - Mar 2020

Problem Manager

Valid
Jan 2015 - May 2017

Transition Manager

Valid

Eindhoven Area, Netherlands

Als Transitie Manager ben ik verantwoordelijk om het transitie project van nieuwe klanten en/of nieuwe diensten te begeleiden, namens de 1ste lijn (Servicedesk) en onze 2de lijn (Operations).

Sep 2010 - May 2017

Incident Manager

Valid

Eindhoven Area, Netherlands

Als Incident Manager was ik verantwoordelijk om het Incident Management Proces binnen Valid te definiëren en in een volwassen vorm op te zetten, de organisatie te voorzien van documentatie en training en uiteraard het Incident Management Proces te bewaken en te evalueren.

Aug 2011 - Jul 2016

Shared Servicedesk Coordinator

Valid

Eindhoven Area, Netherlands

Karim is de coördinator van de volledige Shared Servicedesk van Valid. Hij is verantwoordelijk voor alle operationele aspecten, denk aan de aansturing van de mensen, rapportages, planning en de SLA dienstverlening richting de klanten. Vanwege zijn verantwoordelijkheid zit hij regelmatig met klanten in gesprek, over de SLA rapportage om zo tot een betere.

Dec 2010 - Aug 2011

Process Designer

Vodafoneziggo Via Valid

Eindhoven En Omgeving, Nederland

May 2017 - Apr 2019

Gsm Emea Service Operations Manager

Dsm Via Valid

Maastricht Area, Netherlands

Als plaatsvervangend Service Operations Manager was ik verantwoordelijk voor de dagelijkse operatie van de DSM Servicedesk in Belgie (Mechelen) en in China (Nanjing). Vanwege de betrokkenheid van de Service Operations Manager van DSM in verschillende grote ICT Projecten bij DSM is mij gevraagd hem voor de lopende operatie te vervangen.

May 2012 - Nov 2012

Servicedesk Coordinator/Incident, Standard Change Coordinator

Fujifilm Manufacturing Europe B.V. Via Valid

Karim is voor Valid de coördinator van de Fujifilm Servicedesk. Hij heeft tijdens de transitiefase van project naar beheer de Servicedesk ten behoeve van de klant FujiFilm ingericht. De FujiFilm Servicedesk ondersteunt 1200 medewerkers bij hun ICT gebruik.Hij is verantwoordelijk voor alle operationele aspecten, denk aan de aansturing van de mensen.

Jul 2007 - Dec 2010

Support Technician

Sabic Via Valid

Vanuit het kantoor van Valid Eindhoven voor Sabic Europe aan de European Servicedesk gevarieerde skilled technische support aan alle Sabic medewerkers in Europa d.m.v. remote beheer in het Nederlands, Duits en het Engels. De werkzaamheden betreffen het verhelpen van foutmeldingen in het OS, wijzigingen van instellingen in soft- en hardware, het assisteren.

Feb 2007 - Jun 2007

Support Technician

Medtronic

Support Engineer op de skilled EMEA Servicedesk van Medtronic. Hier stonden we de eindgebruikers telefonisch te woord in het Nederlands, Duits en Engels.Tevens was ik voor de locatie in Heerlen Local Support medewerker en was ik voor alle Medtronic IT afdelingen in de Duitstalige landen (Zwitserland, Duitsland en Oostenrijk) de eerste contactpersoon.

Sep 2002 - Oct 2006

Application Administrator

Centraal Bureau Voor De Statistiek

Als applicatie beheerder bij het CBS ontwikkelde ik in MS Access gedetailleerde rapportages vanuit de Oracle database van het Facility Management Information System applicatie MarLogFM die het CBS had aangeschaft.

2001 - 2002 ~1 yr

Support Technician

Electronic Arts

Als Support engineer op de skilled Benelux Servicedesk:Technische, administratieve en commerciële support per telefoon, e-mail en post leveren aan klanten die de software producten van EA hebben aangeschaft.Vertaling en controle van software en software handleidingen van Engels naar Nederlands.Testen van software op kwaliteit waaronder het vinden van.

Jan 2001 - Jul 2001
Team & coworkers

Colleagues at Open Line

Other employees you can reach at openline.nl. View company contacts for 206 employees →

RP Robbert P. Robbert P. Colleague at Open Line Simpelveld, Limburg, Netherlands, Netherlands View → RM Robbert Mitchell Robbert Mitchell Colleague at Open Line Sittard, Limburg, Netherlands, Netherlands View → WC Wendy Coumans-Meuwissen Wendy Coumans-Meuwissen Colleague at Open Line Roermond, Limburg, Netherlands, Netherlands View → TR Tijs Rouvrois Tijs Rouvrois Colleague at Open Line Kortessem, Flemish Region, Belgium, Belgium View → DR Danijel Roglić Danijel Roglić Colleague at Open Line Maastricht, Limburg, Netherlands, Netherlands View → FS Frans Szlachta Frans Szlachta Colleague at Open Line Heerlen, Limburg, Netherlands, Netherlands View → MG Mike Goessens Mike Goessens Colleague at Open Line 's Gravenvoeren, Flemish Region, Belgium, Belgium View → GV Gerben Van Rooijen Gerben Van Rooijen Colleague at Open Line Scherpenzeel, Gelderland, Netherlands, Netherlands View → PS Peter Scheilen Peter Scheilen Colleague at Open Line Maastricht, Limburg, Netherlands, Netherlands View → MN Marc Nijs Marc Nijs Colleague at Open Line Sittard, Limburg, Netherlands, Netherlands View →
2 education records

Karim Abrik (L.I.O.N.) education

Havo, Dutch, English, Physics, Mathematics B, Art History

St. Janscollege
FAQ

Frequently asked questions about Karim Abrik (L.I.O.N.)

Quick answers generated from the profile data available on this page.

What company does Karim Abrik (L.I.O.N.) work for?

Karim Abrik (L.I.O.N.) works for Open Line.

What is Karim Abrik (L.I.O.N.)'s role at Open Line?

Karim Abrik (L.I.O.N.) is listed as Procesmanager bij Open Line | Trusted IT that makes you smile at Open Line.

What is Karim Abrik (L.I.O.N.)'s email address?

AeroLeads has found 1 work email signal at @valid.nl for Karim Abrik (L.I.O.N.) at Open Line.

Where is Karim Abrik (L.I.O.N.) based?

Karim Abrik (L.I.O.N.) is based in Heerlen, Limburg, Netherlands while working with Open Line.

What companies has Karim Abrik (L.I.O.N.) worked for?

Karim Abrik (L.I.O.N.) has worked for Open Line, Dephion, It-Linq Automatisering B.V., Valid, and Vodafoneziggo Via Valid.

Who are Karim Abrik (L.I.O.N.)'s colleagues at Open Line?

Karim Abrik (L.I.O.N.)'s colleagues at Open Line include Robbert P., Robbert Mitchell, Wendy Coumans-Meuwissen, Tijs Rouvrois, and Danijel Roglić.

How can I contact Karim Abrik (L.I.O.N.)?

You can use AeroLeads to view verified contact signals for Karim Abrik (L.I.O.N.) at Open Line, including work email, phone, and LinkedIn data when available.

What schools did Karim Abrik (L.I.O.N.) attend?

Karim Abrik (L.I.O.N.) holds Informatica from Hogeschool Zuyd.

What skills is Karim Abrik (L.I.O.N.) known for?

Karim Abrik (L.I.O.N.) is listed with skills including Itil, Service Design, Process Improvement, Incident Management, Service Management, Ict, Sla, and Kpi Implementation.

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