Customer Experience Specialist, Yvr In-Terminal Operations
Current- Checking in customers on international and domestic flights ensuring compliance with all proper documentation, and visas relevant to the destination's governing authorities.- Controlling gate tasks on international and domestic flights to ensure on time departures, helping achieve Air Canada's on time performance (OTP) requirements.- Effectively working and communicating with different teams within Air Canada to ensure seamless in-terminal operations.- Delivering exceptional customer service reflecting Air Canada's golden standards.