Karim Edriss Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

Egypt

-Created and implemented go to market strategy for Msm to enter MENA market -Established strong relationships with agents in MENA -Sold b2b solution to different agents in MENA including training and onboarding -Handled all MENA challenges, opportunities to market MSM and establish strong market share

Cairo, Egypt

Assessed branch processes, staff performance, and KPIs regularly to verify operations.• Prepared detailed sales plans and set competitive team goals to meet business targets.• Coordinated branch operations using staffing and monitoring tools.• Used coaching and performance strategies to improve team results and build successful environments.• Supervised associates and communicated goals to foster teamwork and collaboration.• Shared my experience with counselling team in complicated cases • achieved the branch sales targets and conversion rates • managed branch expenses and logistics • Held meetings with key accounts to strength the relationship between Company and them • Recruited, hired, and trained personnel to grow business books• Networked and built relationships to generate new business and establish active community presence.

Reviewed work performed by full time and part-time employees, providing mentoring and support to improve performance.• Addressed customer complaints and assisted in timely resolution for all.• Assessed branch processes, staff performance, and KPIs regularly to verify operations.• Helped the branch manager achieving branch targets and meet conversion rates • handled office inventory, expenses, and logistics • Supported the branch manager to evaluate the performance of the team • supervised and motivated staff to increase retention and improve branch performance • supported, coached, and trained new and existing employees

provided guidance to the students to choose the right university abroad• handled all client’s problems and was the median between the students and parents • achieved monthly, and annual sales targets and conversion rates • worked on CRM (salesforce) to insure accurate forecasting and documentation for all clients • attended meetings, and events with key accounts

Following daily EGX Market updates • Advising clients when to buy and sell their stocks• Handling technical issues facing clients in online trading• Attending face to face activation meetings with clients• Handling prospective clients and convert them• Coordinating some work between credit, operations, and compliance departments