• Participated on establishing a new Virgin website for KSA market (Codes, Integrations, etc..)• Conducted bimonthly meetings with all internal departments to identify eCommerce project requirements, opportunities, and risks to ensure project success (Marketing, Operations, Customer service, IT, and HR)• Communicated regularly project improvements with the senior management• Managed communication with international and regional agencies (Keyrus, Azur, Aramex, Payfort, etc..) in effort of creating successful product launch (Go Live)• Worked with all category managers on maintaining an accurate up to date product content (SAP ERP and Hybris website navigation, ERP products export, content providers, and quality)• Tested the project from A to Z on defined test cases using JIRA (Regressions, sanity, and functional tests)

• Maintained Virgin megastores Saudi website• Monitored, analyzed, and solved failed inbound IDocs on SAP ERP on a daily basis• Assisted in the database analysis and design of complex SAP reports• Worked on keeping product catalog up to date by ensuring all relevant supplier details and product prices information are accurately maintained• Published some Virgin products on “Souq” and followed up with the stores to ensure theshipments are delivered• Trained and supervised colleagues in how to create, modify, delete, and extract data from SAP• Visited stores in order to fix the discrepancy between the system and the physical stock

• Provided support for numerous duties including collating reports, filling information, and organizing data• Participated in a warehouse management system design (Infor)• Went through daily company operations and procedures • Presented a project at the end of the internship in front of the management