Helping ServCollab with its technology infrastructure, social media integrations, and providing project members with the technical support to aid in "Serving Humanity Through Collaboration".

Helping SERVSIG.org to stay up to date with their technical infrastructure and provide support for implementing new features on the digital channels.

Founder, coach, and blogger at www.ckhabits.com

Responsible for delivering quality face-to-face education to students in lectures/seminars/workshops.BMAN24542 - UG - Business Intelligence (External Lecturer and Seminar Leader)BMAN70252 - PG - Services Marketing (External Lecturer)BMAN31312 - UG - Services Marketing Management (External Lecturer and Seminar Leader)DATA70200 - PG - Applied Data Science (External Lecturer and Seminar Leader)BMAN20271 - UG - Consumer Behavior (Seminar Leader)BMAN24301 - UG - User Interface Design (External Lecturer and Seminar Leader)BMAN24400 - UG - Integrative Team Project 2 (Change Management, Digital Marketing and Agile Project Management) (External Lecturer and Seminar Leader)BMAN10960 - UG - Quantitative Methods for Business and Management (Seminar Leader)BMAN10982 - UG - Information Systems in Business & Intro to Big Data and their Manipulation (Seminar Leader)

• Develop & negotiate strategies, agreements, and purchases for new and existing vendor channels• Lead and support the purchasing team• Create and maintain company processes for smooth and unified operations• Create and grow reporting engines & frameworks for internal and client reports• Coordinate different company departments to ensure proper information flow• Maintain & grow the brand portfolio• Establish any venture opportunity from B2B to online

• TV & Mobile Accessory Category Management (offline and online) including procurement, strategy, marketing, distribution, replenishing, & sourcing local, foreign, and private brands across all 17 x-cite showrooms in Kuwait• Increased sales up to 25% from the first month, and 50% from the sixth to achieve record sales in accessories in addition to a 20% increase in margins• Rewrote a companywide legal commercial agreement to be used across all departments• Organized internal classifications & introduced a compatibility in SAP feature to increase both sales & analytics potentials• Greenbelt Six Sigma Certification Acquired (Project savings more than $750,000 yearly)• Acquired new agencies from competitors worth ($ 10M in annual sales)• Negotiating commercial and store rental agreements with suppliers and surrounding channels• Business development via brand sourcing, new business channels, & increasing business size in both volume & profit• Leading the category in measuring, reporting, and presenting (to senior level executives in many cases) performance stat gathering, budgets, analysis, and rectifying as needed• Building annual category budgets, P&L & marketing plans, sales strategies and cross departmental project mapping• Improving & maintaining showroom sales, visibility, performance, and sales staff training when needed• Major brands involved in: Samsung, LG, Toshiba, Philips, Haier, Panasonic, Huawei, Nokia, Blackberry, Daewoo, & Sharp• Experience in managing suppliers internationally: Europe (UK, France, Germany, Netherlands, Scotland, Ireland, Italy), MEA (Dubai), China, USA, and Turkey.• Following through pending purchases and orders to ensure safe and timely arrival through shipment ports

• Leading & managing in-house AGILE web software development projects in the Business Development division• Responsibilities: Resource management, business development and leads, project planning, software maintenance, reporting, creating specification documents, gathering requirements, dealing with internal clients and criticizing requirements to fit the technology infrastructure in an AGILE environment.• Led teams of 30 developers & technical leads, UX designers, & quality assurance task forces in split projects simultaneously• Generated business leads through networking and potential software projects• Presented project updates, ideas, plans, strategies, & budgets to senior management and other stakeholders• Contributed to creating new procedures and workflows during department restructuring to ensure operational excellence • Managed and administered a customized version of Jira (Ticket / Issue tracking system)• Contributed many ideas to enhance current products like Bayt portal integration, company contribution tool, tenders, and bonds monitor

• Worked on XSE.NET E-Commerce, an online inventory shopping cart system (ASP .NET) - Increased product features, added tracking code (Google Analytics), and sitemaps (Google Sitemaps)• Worked on XBS, a Recurring Billing System (Java) - Integrated a payment system between Bank Audi (MIGS), and the Daily Star (Web Service)

• Introduction to banking & banking procedures• Focused on learning & maintaining TI (Trade Innovation), a money transfer software management system

• In-house software development:- Web Development (J2EE, JSP) (RFID based hospital inventory management system)- Web Services- POS / Device Programming (Reading RFID tags, and displaying information)

Assembling, troubleshooting, and configuring CISCO Huawei routers, and switches for testing purposes.

On-site experience involving steel contracting projects like Rafic Hariri International Airport, Shikka factory, and the construction of high tension lines.