Karin Burcham Email & Phone Number

United States

Zionsville, Indiana, United States

• Authoring over a hundred documents, customer-focused blog posts, SEO articles, product descriptions, and meta descriptions using APA guidelines.• Performing comprehensive research to provide accurate and timely information.• Addressed client guidelines while creating high-quality written copy and meeting tight deadlines, typically 48 hours.

Zionsville, Indiana, United States

• Acted as Girl Scout Troop Leader 8 years to develop girls’ self-esteem, build confidence, and teach business skills.• Managed projects and completed hands-on home renovation activities, saving 25-75% versus contractors.

Indianapolis, Indiana, United States

• Conducted hiring of five instructors, including evaluating resumes, conducting interviews, arranging applicant presentations, verifying credentials, and negotiating salaries.• Supervised up to eight instructors simultaneously, evaluating classroom performance bi-monthly and completing annual reviews, achieving low turnover rates.• Initiated the practice of coordination with the sales force in customizing courses for clients.

Indianapolis, Indiana, United States

• Instructed over 50 courses, including advanced levels of Microsoft Office Suite.• Rated above 4.7/5 by clients over the course of seven years.• Averaged 20% more classroom time per month due to expertise and range.• Viewed each class as a performance, sharing passion and excitement no matter how often presenting the material.

Midland, Mi

• Received proposal to build the training department from business sideline to central focus, subsequently hired to implement the project. • Defined and revised ten staff positions, constructing job descriptions for each function.• Hired two salespeople to increase marketing and commerce.• Sourced appropriate manuals for course consistency, also increasing instructor availability by 100%.• Revised instructor payment strategy, resulting in 100% reduced spending spikes and increased overall instructor satisfaction.

New Jersey, United States

• Conducted hiring of 25 instructors, including evaluating resumes, conducting interviews, arranging applicant presentations, verifying credentials, and negotiating salaries.• Supervised up to eight instructors simultaneously, evaluating classroom performance bi-monthly, and completing annual reviews, achieving 0-10% turnover rates.• Coordinated with the sales force in customizing courses for clients, resulting in the New Jersey office selling two times as much customized training as the next US office.• Installed and maintained over 75 computers with five classroom networks connected to larger back-office intranet and internet.• Composed and presented over twenty in-house documents on standard practices.

New Jersey, United States

• Instructed over 50 courses, including advanced levels of Microsoft Office Suite.• Rated above 4.7/5 by clients over the course of seven years.• Learned software independently and prepared manuals with unique examples.• Expanded and modified program to reset student computers, decreasing instructor clean up time by approximately 10% per day.