Karin Burcham Email & Phone Number

United States

Zionsville, Indiana, United States

• Authoring over a hundred documents, customer-focused blog posts, SEO articles, product descriptions, and meta descriptions using APA guidelines.
• Performing comprehensive research to provide accurate and timely information.
• Addressed client guidelines while creating high-quality written copy and meeting tight deadlines, typically 48 hours.

Zionsville, Indiana, United States

• Acted as Girl Scout Troop Leader 8 years to develop girls’ self-esteem, build confidence, and teach business skills.
• Managed projects and completed hands-on home renovation activities, saving 25-75% versus contractors.

Indianapolis, Indiana, United States

• Conducted hiring of five instructors, including evaluating resumes, conducting interviews, arranging applicant presentations, verifying credentials, and negotiating salaries.
• Supervised up to eight instructors simultaneously, evaluating classroom performance bi-monthly and completing annual reviews, achieving low turnover rates.
• Initiated the practice of coordination with the sales force in customizing courses for clients.

Indianapolis, Indiana, United States

• Instructed over 50 courses, including advanced levels of Microsoft Office Suite.
• Rated above 4.7/5 by clients over the course of seven years.
• Averaged 20% more classroom time per month due to expertise and range.
• Viewed each class as a performance, sharing passion and excitement no matter how often presenting the material.

Midland, MI

• Received proposal to build the training department from business sideline to central focus, subsequently hired to implement the project.
• Defined and revised ten staff positions, constructing job descriptions for each function.
• Hired two salespeople to increase marketing and commerce.
• Sourced appropriate manuals for course consistency, also increasing instructor availability by 100%.
• Revised instructor payment strategy, resulting in 100% reduced spending spikes and increased overall instructor satisfaction.

New Jersey, United States

• Conducted hiring of 25 instructors, including evaluating resumes, conducting interviews, arranging applicant presentations, verifying credentials, and negotiating salaries.
• Supervised up to eight instructors simultaneously, evaluating classroom performance bi-monthly, and completing annual reviews, achieving 0-10% turnover rates.
• Coordinated with the sales force in customizing courses for clients, resulting in the New Jersey office selling two times as much customized training as the next US office.
• Installed and maintained over 75 computers with five classroom networks connected to larger back-office intranet and internet.
• Composed and presented over twenty in-house documents on standard practices.

New Jersey, United States

• Instructed over 50 courses, including advanced levels of Microsoft Office Suite.
• Rated above 4.7/5 by clients over the course of seven years.
• Learned software independently and prepared manuals with unique examples.
• Expanded and modified program to reset student computers, decreasing instructor clean up time by approximately 10% per day.