Karina Guzman Email and Phone Number

* Provided English as a Second Language (ESL) instruction to persons who speak little or no English.* Provided instruction for the General Educational Development (GED) preparation program helping students with the opportunity to prepare for the GED tests.* Provided skill enhancement Microsoft Excel training for the benefit of the businesses, organizations, and individual clients who we serve.

* Specialist in employee relations, FMLA, ADA and Department of Labor rules and regulations* Provided assistance with recruiting, hiring and retention efforts* Collaborated with management/HR team to provide successful colleague engagement activities while remaining within budgetary guidelines * Directed new hire orientation and on-boarding activities* Assisted in maintaining required HR files such as personnel, payroll, official transcripts, DPS, and 1-9 files* Provided accurate and timely response to employee concerns * Assisted in the resolution of payroll and benefit issues* Responsible for special audits, reports and projects as required

* Assisted in troubleshooting and solving data equipment, and computer-related problems* Installed computer hardware, software, peripherals, and network equipment* Developed training materials and procedures to train users in the proper use of hardware or software * Provided customer support for agency information technology systems and operating automated office equipment in a stand-alone, network, and mainframe environment

* Assisted in the administrative processing of the recruitment process and new hire paperwork* Responsible for preparing weekly, monthly and quarterly reports for Board of Directors * Provided counseling for employees in various areas up to termination* First point of contact for insurance and benefit programs* Assisted in planning, organizing, and coordinating Human Resources activities* Reviewed time sheets, work charts, and other information to detect and reconcile payroll discrepancies* Prepared/maintained employment records such as hiring, termination, leave, transfers, and promotions

* Created and modified documents such as invoices, reports, memos, letters, and financial statements using word processing, spreadsheets, data base or other software* Prepared, edited, and distributed correspondence, reports, studies, forms, and other documents* Assisted in planning meetings and conferences to include scheduling, making travel arrangements, and preparing related paperwork* Assisted in troubleshooting and solving routine telecommunicationsand computer related problems* Sorted books, publications, and other items according to established procedure and returned them to shelves, files, or other designated storage areas* Instructed patrons on how to use reference sources, card catalogs, and automated information systems

* Gathered personal information about clients to ensure an informed decision regarding their credit worthiness and probability of repayment* Performed routine operational duties related to residential, construction and commercial loans* Maintained good relations with home appraisers, title companies, home inspectors, Realtors and other financial institutions

* Assisted in the coordination and administrative processing of new hires or terminations* Trained and developed new clerical staff and volunteers* Conducted new hire orientation and safety training * Assisted with employee relations issues* Compiled office reports, employee evaluations and conferences * Kept track of leave time such as vacation, personal, and sick leave* Assisted with the preparation of performance appraisal process* Prepared and maintained employee personnel files