Karina Moore Email & Phone Number

United Kingdom

Bath, England, United Kingdom

Bristol, United Kingdom

Trowbridge

Trowbridge

Westbury, Wiltshire

My role at Dentons Directories is to maintain and build print revenue as well as increasing digital revenue for the business.To secure my target I firstly secure print and digital spend from existing clients. I then canvass for new customers to generate new business. I also have a responsibility to manage and develop customers accounts.I am consistently thorough, efficient and professional in my role at Dentons.Key DutiesMaximising Opportunities – I capitalise on the opportunity to do business through canvassing and following up on new leads and lapsed customers.Customer Care – I maintain a high level of customer service through excellent communication, building trust and exceeding customer expectations.Achieving monthly KPIs – I am consistent in meeting both print and digital monthly targets by maintaining and improving customer spend and securing revenue from new or lapsed business.Time Management – I take full responsibility for my work schedule in order to ensure maximum productivity.

Trowbridge, Wiltshire

My role at Newsquest Media is to sell print and online advertising campaigns to owners of local businesses through both face-to-face and telephone interaction.Using various sources I canvassed for new customers on a regular basis in order to create sales opportunities. Through effective customer service I developed and maintained relationships with new and existing customers to maximize the potential for repeat business in order to achieve monthly targets.I was also responsible for the post-sales process involving the design of a creative that attracted and appealed to the target audience of the customer, through the comprehensive use of the AdManager computer system.I consistently delivered a strong performance across all aspects of my role. In my position at Newsquest Media I was expected to maintain the highest level of professionalism and ethical standards at all times.Key DutiesMaximising Opportunities – I capitalised on the opportunity to do business through canvassing, following up on new leads and lapsed customers and by developing customer relationships for repeat business.Customer Care – I maintained a high level of customer service through excellent communication, building trust and exceeding customer expectations.Achieving monthly KPIs – I proved success in consistently meeting monthly targets by maintaining and improving customer spend and securing revenue from new or lapsed business.Time Management – I was expected to take full responsibility for my work schedule in order to ensure maximum productivity.AchievementsI was awarded Sales Person of the Month for achieving over and above my targets on a weekly basis over the course of 3 months in 2014

Various

During my time of self-employment I took on many different roles, varying from brand ambassador, product promotion and event hospitality.My responsibility was to adhere to a set brief and work on behalf of a specific brand. This involved using communication skills to interact with members of the public and working productively with other brand ambassadors in order to drive product awareness or capture data that could be used to enhance future business.Key DutiesProduct promotion and brand awareness – Through face to face customer interaction I worked to generate public interest in a product or service in a wide variety of working environments. By promoting such products and services I successfully drove consumer demand and brand awareness.Data Capture – By communicating effectively with members of the public I gathered information that could be used to build the customer database of a business in order to provide future sales opportunitiesEvent hosting – As a hostess I created a warm and inviting atmosphere for event guests and by maintaining a high standard of customer service I ensured that all their needs were met throughout the course of the event.I held the following Key Competencies and skills:• Customer service• Face to Face interaction to generate brand awareness and sales opportunities• Confidence in approaching people• Presentation and communication skills• Meeting targets

Wiltshire

In my position as a stable hand and riding instructor I managed the everyday running of a riding school yard. This meant I had numerous responsibilities, to include the mucking out of the stables, feeding and refreshing water, filling haynets, removal and changing of rugs, bringing in horses from their field, grooming, tacking up, making and distributing evening feeds. I also taught riding lessons to groups as well as individuals.I was also in charge of taking enquiries about lessons, booking them in and handling the money taken each day.Key DutiesHorse care – using my knowledge gained through my qualifications I ensured all horses were cared for to the best of my ability by keeping their stables clean, making sure they had food and fresh water and were well groomed on a daily basisStable and field maintenance – I ensured that all stables and fields were safe for the horses by reporting any problems immediately to the owner. All fields were kept clean on a daily basis and thoroughly checked for poor fencing or poisonous plants.Teaching riding lessons – I taught people of varying ages and abilities how to improve their riding skills in an enclosed environment. I also escorted groups and individuals out on treks.I held the following Key Competencies and skills:• Management• Communication• Ability to work independently and of my own initiative• Common sense• Customer service

Bachelor’S Degree, Veterinary Sciences/Veterinary Clinical Sciences, General, 2:2

Studied for a BSc in Veterinary Sciences

Master’S Degree, Equine Science, Pass

Studied for a Masters in Equine Science