Karina Dunne Email & Phone Number

County Wicklow, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

County Dublin, Ireland

3 years with Avvio/SHR leading the Customer Success team.As of November 2022 SHR Group acquired Avvio.I lead the Customer Success Team in EMEA. We are customer obsessed and committed to our partnerships ensuring we are meeting our customers goals and expectations. Responsible for customer growth and retention through successful management of renewals, NPS, cross sell and up-sell.

Dublin, County Dublin, Ireland

As of November 2022 Avvio was acquired by SHR Group

Dublin, Leinster, Ireland

Support and mentoring for the Sales and Marketing team of this luxury five-star Dublin city property,

A member of the Executive team of this five-star hotel & golf resort I reported directly to the CEO and Board. After the resort underwent a multi-million euro investment programme, I was responsible for developing and activating a re-brand, marketing, ecommerce and sales strategy to drive performance in all market segments in line with the commercial objectives of the business. Successful collaboration with colleagues delivered year on year growth in revenues and profitability across the business.

Dublin

As Head of Marketing & Sales I was responsible for maximising group profitability through formulation and delivery of group sales and marketing plans and budgets which included large scale digital and traditional marketing campaigns. As part of the Central Office Executive team, I provided ongoing support and mentoring to individual hotel sales and marketing teams.Development and roll-out of Maldron Hotels, a new Irish hotel brand, from inception with the agency through to brand management and deployment across the group. Responsible for group distribution strategy and management of supplier relationships in collaboration with Group Revenue Manager.

Schoolhouse Hotel Dublin | Westwood House Hotel Galway | Station House Hotel Clifden | Holiday Inn Killarney | Busker Brownes & Kirbys Restaurant Galway |

Professional Diploma In Leadership & Management, Merit

Postgraduate Diploma, International Business Management, Distinction

Postgraduate Diploma in International Business Management International Strategy - Global Marketing - Managerial Finance - Global.

Professional Diploma In Digital Marketing

After spending many years in my previous roles working with agency partners on digital and ecommerce campaigns, it was beneficial to have.

Diploma In Marketing