Implementation Project Manager
Current• Leads and directs all implementation activities for mid to large client implementations and provides tactical support as needed• Create and owns the overall project plan and facilitates the engagement of all implementation team members, ensuring that each is accountable on respective deadlines and deliverables • Ensures all implemented processes and technology tools are property set up and functional for all stakeholders • Conducts program optimizations to enable long term client… Show more • Leads and directs all implementation activities for mid to large client implementations and provides tactical support as needed• Create and owns the overall project plan and facilitates the engagement of all implementation team members, ensuring that each is accountable on respective deadlines and deliverables • Ensures all implemented processes and technology tools are property set up and functional for all stakeholders • Conducts program optimizations to enable long term client retention and company’s success • Facilitates user and system testing, client training and final deployment of production tools • Keeps clients, Implementation Director and internal teams informed of the project status and issues • Provides coaching and mentoring of Implementation Specialists Show less