Karin Kubacki Email & Phone Number

Crystal Lake, Il, Us

Established standard operating procedures and work standards for a newly introduced global team of 21 people organized as 3 sub-teams, each with a separate charter. Designed and introduced new infrastructure for maintaining essential team data. Recognized for superior attention to detail and for expertise in defining predictable, steady-state organization.• Drove local change programs by conducting regular meetings with 16 representatives across 12 geographic regions to communicate global priorities and adapt program for local cultures and business environments. Local change program initiatives included priorities around communications, training, coaching, change measurement, and process improvement.• Authored team orientation materials and conducted SharePoint introductory sessions for new team members which brought new team members to full productivity within 1 week, especially important for a team where most positions turned over 1-3 times per year.• Defined, rolled out, and trained team members on content management process As a result, team saved time by having access to over 6000 documents immediately regardless of time zones. Also eliminated rework caused when team reintroduced errors by using outdated documents.• Featured as SharePoint instructor for more than 50 persons at global Capability Development team meetings. As a result, requested as reviewer for all existing SharePoint Sites to optimize design for improved team collaboration.• Attracted sponsor, recruited champions, and rolled out content initiatives to build Accenture Management Consulting Way Collaboration SharePoint Site from 0 to a total usage of 800 visits per month with more than 650 subscribed users, 53rd highest usage of all sites at Accenture.

Managed staff of 15 across 3 geographies with an annual budget of $1.8 M. Commended by team members, customers, and manager for significant improvements in product quality, for attention to detail, and for expert handling of complex issues.Accomplishments:- Reduced overtime by 20 hrs per week per person by introducing a change management process. With the decreased overtime, team morale rebounded while productivity increased.- By maintaining Cost Performance Indicator (CPI) and Schedule Performance Indicator (SPI) above 0.9, decreased release overrun from average 3 weeks delay to consistent on-time delivery in spite of increased scope for the existing team size.- Enhanced team communication by introducing new team meeting structure, requiring live design transitions, and establishing team contacts for all scope items. As a result, implementation errors dropped dramatically, issue resolution time dropped significantly, and a greater percentage of issues were handled offshore, freeing project technical architects to focus on business analysis.- Trained offshore resource to prepare quarterly work plans and handle routine work plan operations, which saved the project manager up to 20 hours per quarter in initial work plan preparation and 8 to 12 hours per week of ongoing maintenance.- Instituted new issue and risk management guidelines which led to a greater number of issues and risks being identified and documented. Improved issue documentation allowed better communication of potential impacts to key customers, enhancing customer relations.- Rolled out several process improvements to raise score in Best Practice Assessment from 37% to 91% in 6-month period, the highest score in our division.Responsibilities:- Define and manage scope- Manage requirements- Prepare and maintain work schedule- Estimate work- Manage relationships with key sponsors and customers- Report status including project metrics- Manage risks and issues

Managed staff of 23 across 2 geographies with an annual budget of $1.4MAccomplishments:- Implemented team building activities to unify 4 teams from many diverse backgrounds, 2 opposite disciplines, and 2 separate cultures into a single cohesive team working towards a common vision - Introduced new deliverable management process and defined specific guidelines for adapting it to the needs of the project team. By eliminating confusion about where documents were stored, saved time previously lost searching for project documentation.- Established weekly checkpoint meetings to iterate on early project prototypes. By providing the development team with early feedback on proposed features, focused development efforts to best meet the sponsor’s needs.Responsiibilities included:- Identify and manage quarterly scope based on team capacity- Prepare and maintain detailed work schedule using MS Project Server- Identify and manage issues and risks- Supervise and direct team activities- Estimate proposed work

Accomplishments:- Proposed a new set of scripting standards to maximize execution efficiency and managed a team of testers to rewrite test scripts to meet these standards. As a result, execution time dropped by two thirds while test accuracy doubled.- Based on a detailed review of available test conditions and test scripts, re-organized full test model into logical functional units. At the same time, identified and filled gaps in the test model. Based on the updated model, the test team lead could more accurately select test scripts based on impact analysis to avoid over-testing or under-testing.- Developed testing standards for repeatable, accurate, reliable tests. Prepared training materials and trained full testing team in updated standards. As a result, tests were specified more precisely, reducing the number of testing errors.Responsibilities:- Plan, prepare and execute tests for a wide variety of projects including web-based training applications, virtual classroom applications, and application facilitations tools such as a methodology search application and an estimation tool.- Train and manage a team of testers responsible for executing test cycles.

Accomplishments:- Designed innovative and novel tests resulting in reporting twice the number of defects as remaining 11 testers combined.- Pioneered code analysis tool to identify and remediate hundreds of defects across 5 code modules consisting of 120,000 lines of code: uncovering dead code, poor practices, and previously undetected errors. Through correcting the bugs identified by the tool, eliminated several memory leaks, errors, and other poor practices, increasing program reliability and performance measureably.Responsibilities:Code and debug features to the Presentation Services Component for a CASE (computer-aided software engineering) tool. This component allowed users to define controls such as listboxes, entry fields, and radio buttons to display their business data.

Responsible for enhancing and delivering software applications to automate data entry and data management at libraries and schools.Responsible for developing a relational database application to track the jobs and resources associated with the data services department. The reports from this application facilitated department management and improved department efficiency by reducing back orders, delays, and inefficient handoffs.