Compiling and drawing insights from consumer complaint data, detecting patterns, reporting, and ensuring adherence to regulations and policies. Gathering, recording, detecting patterns and insights from complaints and reporting, and developing solutions based on data and presenting trends as well as an analysis of loss and possibility.

Enables efficient and effective planning by building and maintaining skills and knowledge of the DRP Analysts, Planners and Leaders. Works with capability resources to resolve issues and deploy new capability within the Planning Service Center (PSC) and with DRP Analysts outside of the PSC. Play a central role in ensuring the planning solutions remain sufficient to deliver the business results as strategies and Supply Chains change over time. Work together for global/regional SOP's and import… Show more Enables efficient and effective planning by building and maintaining skills and knowledge of the DRP Analysts, Planners and Leaders. Works with capability resources to resolve issues and deploy new capability within the Planning Service Center (PSC) and with DRP Analysts outside of the PSC. Play a central role in ensuring the planning solutions remain sufficient to deliver the business results as strategies and Supply Chains change over time. Work together for global/regional SOP's and import export creations. Show less

Responsible for product maintenance and inventory replenishment within the Distribution Requirement Planning network for a site or category. Utilize network reports to analyze key DRP Performance metrics to drive Supply Network reductions in Cash, Cost and Customer Service results. Work across multiple categories or manage networks of large size and complexity. Determine quantities and priorities for product replenishment within the DRP Network. Daily decision-making has a direct impact on… Show more Responsible for product maintenance and inventory replenishment within the Distribution Requirement Planning network for a site or category. Utilize network reports to analyze key DRP Performance metrics to drive Supply Network reductions in Cash, Cost and Customer Service results. Work across multiple categories or manage networks of large size and complexity. Determine quantities and priorities for product replenishment within the DRP Network. Daily decision-making has a direct impact on finished product inventory levels and customer service results for the business or category being planned. Resolve routine issues and escalate critical unresolved issues to the DRP Key User Show less

Responsible for using Globally standard work processes and solutions to create shipments of Finished Product from P&G or ESO facilities to other P&G sites and customers/distributors, within the same region or cross-regional, ensuring service requirements are met at the lowest possible cost. Key tasks include: Route optimization, Daily Routing Guide Management, Freight Auction, Event Monitoring and follow-up, Daily communication with carriers to ensure all shipments have carriers assigned and… Show more Responsible for using Globally standard work processes and solutions to create shipments of Finished Product from P&G or ESO facilities to other P&G sites and customers/distributors, within the same region or cross-regional, ensuring service requirements are met at the lowest possible cost. Key tasks include: Route optimization, Daily Routing Guide Management, Freight Auction, Event Monitoring and follow-up, Daily communication with carriers to ensure all shipments have carriers assigned and have valid pickup times, and to ensure carriers are meeting their capacity commitments, Daily communication with ship sites to resolve capacity and timing issues, and communication with CSO on an as-needed basis. Perform trend analysis (such as RTG compliance, Cost of non-compliance, vehicle fill rate, OT Delivery). Deep mastery of all Transportation Planning Work Processes, and often deal with the more complex business issues that arise. Leadership responsibilities, including coaching, and testing/training of others within the PSC and externally (Plants, DC’s, Carriers, Customer Service Operations). Responsibility to deliver cost and service objectives, both directly and through coaching of others in the PSC. Show less

Working out of NA PSC in Winton Hill (Physical Distribution) , bringing it everyday!

Technical Support/Level Two Escalation TeamAssisting agents with all aspects of the lock-box system effectively and efficiently.Using effective communication and documentation skills to solve any concerns in a timely manner. Always ensured the best customer service is delivered with each call.Respond to emails and assist level one in a management response.Follow up with agents to ensure their issues are resolved.

Coordinate all office functions; supervise a team of 12 sales representatives, 9 drivers, and 10 part time/seasonal staff. Including meeting schedules, travel coordination, ordering of uniformsDeveloped efficient workflow and process improvement policies resulting in increased work capacity without additional FTE (staff) additions. Manage budget and approval process for office supplies, point of sale items, and internal inventory. Successfully control in stock items and cash outlay by… Show more Coordinate all office functions; supervise a team of 12 sales representatives, 9 drivers, and 10 part time/seasonal staff. Including meeting schedules, travel coordination, ordering of uniformsDeveloped efficient workflow and process improvement policies resulting in increased work capacity without additional FTE (staff) additions. Manage budget and approval process for office supplies, point of sale items, and internal inventory. Successfully control in stock items and cash outlay by standardizing ordering procedures and inventory control processes. Monthly tax preparation and reporting oversight, Human Resources recruitment activities and new hire implementation into organization, A/P and A/R reconciliation. Knowledgeable in logistics, freight quotes, and shipping process; contractual comparison for economies of scale reducing cash outlay and increasing efficiencies. Schedule in loads for receiving and outboundKeeping track of sales commissions for sales goals and payrollControl and maintain facility (building) management upgrading, maintenance, and enhancements.Submit monthly Depletion and other reports to our suppliers.Computer SkillsMicrosoft Office, Outlook, Excel, PeopleSoft, Photo Shop, Adobe, Fintech knowledgeable.Key Attributes Show less