Project: AFC Regional Uplift across 6 countries for a regional Singapore-based financial service provider- Supported project delivery through executing project management across 6 regional banks including conducting workshops with local project teams, socialising project initiatives with senior management, and facilitating reporting flows from region to group among others.- Redefined breakthrough project management solutions to execute and uplift AFC practices in the establishment through spearheading the creation of the PMO Handbook, documenting best practices and innovative toolkits.- Stress-tested the robustness of existing data models through conducting readiness assessments using quantitative analysis methods and generating insights, in preparation for mass data inflow leading up to a data merger.- Presented research findings and insights on project deliverables to senior management and project teams.

- Supported engagement teams in developing business strategies for incumbent and prospective clients, especially in the healthcare, transport, and ESG sectors.- Conducted comprehensive research on the healthcare markets and products of specific sectors globally to derive business insight and identify strategic opportunities in various practices including marketing, index construction, and performance matrix development across the sector.- Spearheaded proposal development and storyboarding for winning a winning healthcare project.

Project: Industry 4.0 Human Capital Initiative (IHCI), Enabler Programme - Spearheaded the execution and delivery of the Industry 4.0 Human Capital Initiative (IHCI) 8-week enabler programme deliverables to clients; Led the project team in conducting client weekly check-ins, content preparation, and final presentation, delivering a 30% productivity uplift.- Supported consultants on IoT solution design and deployment, data analysis, articulation of data-driven insights, and targeted intervention generation for 6 companies across the sectors of engineering, automotive services, manufacturing, and wholesale trade.- Conducted operation site diagnostics on client’s shop floor and performed real-time analysis to identify business levers and opportunity for productivity gain.

- Initiated new workflow for the newly established mentorship department to streamline processes, resulting in a boost in efficiency by 130%.- Developed a new framework for the mentorship programme designed to support and benefit mentors and mentees alike through the introduction of networking events, growing the club’s mentor pool by 20%.- Collaborated with the executive committee members to redefine the club’s vision to increase associate diversity, achieving a 140% increase in non-business school associate applications.

Project 1: Go-To-Market Strategy for a regional mental healthcare provider ’s market penetration into the mental healthcare industries in Malaysia and Australia- Led a team of 5 in recommending viable and actionable entry steps for the client into foreign industry landscapes through conducting market research, performing competitor analysis, and assessing of demographic trends.- Conducted financial analysis through building a financial projections model to forecast future returns of investments.Project 2: Brief research plan for client on countries to enter the ASEAN region- Led a team of 5 in assessing evaluative metrics to analyse the mental health industry landscape across Thailand, Indonesia, Vietnam, Cambodia and the Philippines and examine its suitability for the client’s entry.- Generated and proposed recommendations on the prioritization of market entry points upon completion of in-depth market analysis.

- Resolved the problem of inefficient Concur claim processing through designing a claim manual in the form of a PowerPoint deck identifying key issues and providing solutions; presented at a town hall with 100 attendees.- Managed Concur claim backlog clearance with the offshore team and achieved 70% volume reduction within 3 months.- Accelerated offshore Concur claim processing for NCS, increasing productivity by 120%; reduced error rate by 30%.

- Built new relationships with clients through assisting in client meetings at the rate of 5 clients per week on average.- Recommended new strategies for internal client data organization to better manage large dataset, increasing administrative efficiency by 40%.- Redesigned client proposals using PowerPoint and Adobe Photoshop, resulting in a 20% boost in client conversion rate.

- Selected to participate in the Yale-NUS Consulting Group Trainee Program- Trained and gained expertise on fundamental case consulting skills- Shortlisted as a candidate to advance as an Associate Consultant