Karisa Tzeng Email & Phone Number

I personally advise UserTesting's Premier Support customers on their user research, through 1:1 consultations. By understanding their goals, I recommend appropriate research methods, study designs, and best practices for end-to-end execution.Projects I've consulted on have leveraged a variety of research methods, including:- User interviews- Usability.

As Project Lead, I learned about startup KLIP and was immediately attracted to its mission. KLIP empowers and provides a community for solo female runners through a mobile app and connected wearable device.I onboarded KLIP as my client and led a team of 9 (2 designers, 7 engineers) to build and deliver KLIP's mobile app MVP from scratch in 6 months. My.

Scout's newest team, the Production Team, produces client work, marketing collateral, and original content.As a founding member, I worked closely with the Production Director to define project management processes for the team. I oversaw the team's short-term goals (e.g. progress of all semester projects) and set strategies for long-term goals (e.g. its.

Santa Clara, CA

I conducted end-to-end qualitative UX research to drive projects on the ServiceNow.com homepage, product pages, Knowledge 2020 page, and more. I also worked on content strategies for the DEI page (improving user engagement and exceeding user expectations) and the company's first ever Global Impact page. I credit my growth during this full-time internship.

After my internship, I returned as a part-time contractor to support the America Strategic Accounts East and West field marketing teams.

Santa Clara, CA

I concurrently supported 5 remote regional teams (Americas East, Federal, Executive, Canada, and LATAM) to execute over 150+ field marketing events across the Americas. I credit my growth during this full-time internship to my mentors and managers, including Doug, Lisa, and many more.

Boston, MA

Scout's newest team, the Conference Team, organizes an annual design conference for the Boston community of students and professionals.I worked closely with the Conference Director to address logistical issues from the inaugural 2018 conference, plan the venue and agenda, and secure 8 speakers from Airbnb, Alexandria Ocasio-Cortez's campaign, and more for.

Fort Lee, NJ

After my internship, I returned as a full-time UX Designer for both B2C and B2B experiences on MyRegistry (iOS, Android, web), until I had to relocate for university.

Fort Lee, NJ

I was a part-time and full-time intern on the UX team for MyRegistry.com, working closely with the UX Director and company President. I created user flows, mockups, and interactive prototypes from scratch.Some of the new features I designed:- Cash Gift Funds- Partner Dashboard- Partner "Plug & Play" demo experienceThank you to Bethany and Nancy for a great.

Bachelor Of Science, Computer Science And Design

Activities and Societies: Scout Design Studio, Generate Product Studio, Semester in Silicon ValleyFavorite projects: - Led team of 9.

Academy For Medical Science Technology

Favorite projects: - Led research team of 5 on whether music tempo affects cognitive speed; compared performance of three groups on speed.

Certificate, Design Thinking And Entrepreneurship

Science Honors Program