Kari Tattersall Email & Phone Number

United States

• Responsible for the management and development of 6 Account Managers. As the Manager, Account Services, oversee the team and provides education, mentorship and guidance in the implementation of Account Services.
• Participate and contribute to the development of event strategy, processes, and procedures within the department to ensure the successful planning and logistical implementation of global corporate events, including.
• Participate in staffing meetings, providing analysis and feedback on assigned team members bandwidth, assignments and schedules to help ensure proper program staffing and employee development
• Manage multiple, complex projects across varying timelines in a fast-paced environment.
• Responsible for recruitment, onboarding, training, staffing, and development of Account Management team.
• Analyze performance of team members and develop steps to improve future employeeperformance and development

San Francisco Bay Area

• Develop Account and Project Strategy across multiple departments including Operations, Registration, Web Development, Travel Services, Sponsor and Tradeshow Management, and Accounting.
• Create and maintain project timelines ensuring successful and timely completion within established timeframes simultaneously managing client expectations.
• Oversee all aspects of project execution, from concept to completion including statement of work development, contract negotiation, website and creative development, staffing, vendor selection, site management, speaker.
• Develop and manage event budgets ranging from $75K to $32 million including weekly forecasting, final reconciliation and cost savings.
• Manage logistics of operating a variety of corporate initiatives, including partner conferences, sales meetings, customer events, tradeshows, roadshows and incentive trips in both international and domestic locations.

• Responsible for the management and development of 12 Senior Event Managers. The Manager of Operations oversees the team and provides education, mentorship and guidance in the implementation of Operations Department.
• Participate and contribute to the development of event strategy, processes, and procedures within the department to ensure the successful planning and logistical implementation of global corporate events, including.
• Participate in staffing meetings, providing analysis and feedback on assigned team members bandwidth, assignments and schedules to help ensure proper program staffing and employee development
• Manage multiple, complex projects across varying timelines in a fast-paced environment.
• Responsible for recruitment, onboarding, training, staffing, and development of Senior Event Management team
• Analyze performance of team members and develop steps to improve future employeeperformance and development

San Francisco Bay Area

• Responsible for the leadership and ownership of full-scale management of small to large events, ranging from 100 to 5,000 attendees, including conferences, meetings, and incentives.
• Oversaw all aspects of planning global events, from concept to completion, including project scope, contract negotiation, timeline management, website development, staffing, vendor selection, food and beverage.
• Drove alignment ensuring all stakeholders worked together to deliver customer-focused high-quality event programs.
• Developed and managed budgets ranging from $15,000 - $32 million, including forecasting, reconciliation, invoicing, and cost savings.Clients include:Chick-fil-AeBayNewSchools Venture Fund

San Rafael

San Francisco

• Responsible for managing large events such as conventions and meetings. Organize food and beverage service, set-up of event space, and partner with meeting planners to create and execute complex events. Manage multiple.
• GroupMAX Champion, ranked 3rd out of 70 Fairmont Hotels, which increased room revenue.
• Generated $11M+ in food and beverage/room revenue from 200 conventions in three years.
• Consistently received all “10” scores on Meeting Planner J.D. Power surveys.
• Successfully organized Community Outreach Events, such as Breast Cancer Walk and the California Coastal Cleanup, as part of Fairmont’s corporate responsibility efforts, which enhanced the reputation of the hotel.
• Awarded “Leader of the 4th Quarter, 2012”.

San Francisco

• Catering Manager (April 2013 – Present)Responsible for selling and contracting social, cultural and local corporate and Holiday events. Work with meeting planners and brides/grooms to create and execute detailed events.
• Within six months of being in the position, booked 70+ events and managed over 100 events.
• Generated $1 million in food and beverage revenue.
• Consistently received all “10” scores on Meeting Planner J.D. Power surveys.

San Francisco

• Responsible for managing 105 room attendants in a 591 room hotel. Responsibilities include daily room inspections, weekly scheduling, maintaining inventory and managing a budget. Manage daily guest needs including.
• Increased Guest Room Index score to an all-time high of 8.27.
• Created a positive and motivating daily work environment through recognition and incentive programs.
• Implemented the Bed Toolz program which increased safety and reduced workplace injuries.

San Francisco

• Managed daily operations of breakfast, lunch, afternoon tea, dinner and lounge. Responsible for the weekly schedule for 28 colleagues. Responsible for controlling spirit and wine inventory.
• Coordinated reservations for all Holiday Tea events consisting of 150 guests during 3 hour meal periods.
• Worked with the banquet department and the Chefs to organize large buyouts in the restaurant and lounge.
• Coordinated events for over 300 guests in the restaurant. Managed daily operations of the department. Inventory management (glassware, silverware, china) for all Food and Beverage outlets. Worked closely with Chefs.
• Awarded “Leader of the 3rd Quarter, 2008” in my first year. First time this award was given at this level.
• Awarded “Leader of the Department, 3rd Quarter, 2008”, recognizing the contribution of my entire department.

Bachelor In Science, Hotel Administration, Hospitality

Education record

Activities and Societies: Alpha Chi Omega