• Responsible for general daily operation of busy primary care office, ensuring that all customer service standards are met.• Responsible for HR functions, including onboarding, ongoing team education and development, benefit administration, payroll, and terminations.• Responsible for accounts payable including invoice entry, processing payments, credit card charges, bank deposits, maintaining vendor files and 1099s.• Primary contact for physicians, staff members, and clients to maintain a smooth and efficient flow of the office.• Perform medical billing functions, verifying insurance information and review coding prior to submission.• Perform other duties as needed.

• Manage front desk of highly busy hotel in San Francisco’s tourist area, the Union Square district.• Greet and register all guests, exemplifying excellent customer care.• Complete over 50 guest registrations daily, in a prompt and courteous manner; prepare for group/VIP arrivals.• Handle phones and book hotel guest reservations and/or coordinate with reservation center.• Handled few/minor guest complaints, resolving any conflict to the satisfaction of the customer.• *Increased hotel revenue by designing and implementing various marketing campaigns.

• Responsible for all HR functions, including strategic planning, organization development, staffing, training, benefits administration, employee relations, management development, and performance management.• Member of executive management strategic planning team; advise leadership team on all HR issues.• Managed all employee and client HR files, including highly confidential and sensitive files.