A community dedicated to empowering mothers as they navigate the journey of balancing motherhood with their careers.

Sharpist is an outcome-driven digital learning platform for employee growth. Our vision is to provide personalized learning for every employee worldwide.Our customers work with us to overcome current challenges and meet upcoming goals, such as executing and managing major transitions, investing in talent development to generate better business results, and reducing turnover - by keeping their people engaged and motivated.I lead the customer success team which is responsible for delivering, enhancing, and communicating the value of the Sharpist product and partnership across the entire customer base. This includes management of the entire customer life cycle from onboarding, quarterly business reviews, risk mitigation, and collaboration with sales on renewal and expansion planning and execution.

EVERFI is the leading education technology company focused on teaching, assessing, badging, and certifying students in critical skills. We combine cutting-edge personalized technology, deep education research and data, and a dedicated implementation team that allows each teacher to feel as though they have a blended learning assistant in their classroom. Most importantly, EVERFI partners with the private sector and foundations that sponsor this innovation across the country at no cost to K-12 schools.At EVERFI, I managed a portfolio of our largest strategic accounts and led a team of Account Directors who led onboarding, facilitated implementation, collaborated with sales on expansions, and owned renewals for our enterprise customers.

Market research in the online education space

BrightEdge is the leading SEO and content performance marketing platform, helping more than 1300 customers generate more organic traffic. My first role at BrightEdge was as Client Services Manager where I managed a portfolio of Fortune 500 clients and worked cross functionally to ensure that our product was meeting and exceeding client expectations. I was promoted to Director of Professional Services after demonstrating success in my role as an individual contributor. As Director of Professional Services, I accomplished the following:-Built and developed a team of 10 analysts and SEO managers-Grew revenue 70% YoY, improving clients with multiple engagements to 50%-Achieved 10X revenue growth within 15 months from a strategic financial services clientResponsibilities include: onboarding, training, adoption, renewals, upsells, cross-sellsRoles: Client Services Manager, Senior Engagement Manager, Director of Professional Services

My first role was as a City Manager where I managed a ten person sales team that sourced and close deals with local merchants in restaurant, wellness, services sectors. I also collaborated with internal teams to develop the ideal mix of daily offers, implement global best practices, and improve operational efficiencies.I was promoted to Head of Groupon Goods and Getaways where I launched and managed Groupon Shopping (Goods) and Getaways in the Philippines, including recruiting, training, and managing a nine person team. My team grew the revenue by 5X within 10 months. I also managed an operations team that handled courier, distributor, and retail partnerships.

Lot18 is a membership by invitation e-commerce site for wine and epicurean products. I optimized strategies by analyzing email marketing campaigns and site revenue performance.

I developed social media strategy for Linux across all brands by evaluating external vendor’s research, identifying customer segments, and analyzing market trends.

I ran the marketing and enrollment program for St. Athanasius, an inner-city school. I managed processes to ensure that enrollment goals are met including streamlining customer-facing, communication protocols.

I worked in an elementary school and started the first school-wide literacy program in Guyana that reached 756 students and improved literacy skills of 88% of students. The data collected was used as a benchmark countrywide.