Senior Technical Writer for biotech & healthcare. I can help any audience understand any subject matter. ✅I produce necessary documentation to get products to market- design verification reports, user guides, engineering reports… even journal articles. If you require operations documentation- SOPs, work instructions, handbooks, and manuals- I can create those as well.I assist organizations in having smooth communications, useful documentation, strong teams and effective operations.I have more than 15 years' success managing resources, people, processes, and projects in the healthcare, technology, and professional services arenas including: web services, hospitals, clinics, and non-profit organizations. Core competencies include: labor relations, employee relations, general HR practice, business process design, analysis, stress management, and consulting.I have a proven track record of delivering solutions on time and under budget. Strengths include: technical writing and editing, document management system design and administration, excellent problem-solving skills, facilitation, requirements gathering, process design and implementation, and solution delivery. I have strong empathy for team members and clients alike. I maintain strong relationships with stakeholders and I can understand different points of view. I am an adaptable team facilitator. I have a calming effect on tense situations, such as labor negotiations.I have hired more than 100 people in my career. I have created sustainable teams and given them a solid foundation of team culture. I placed 40 clinicians in rural and underserved heath clinics, saving hundreds of thousands of dollars in recruitment fees for the clinics. I have been responsible for executive training of hundreds of executives over my career. I have often served as an executive consultant. I understand business processes and workflow and I help organizations achieve levels of efficiency that are supportive of and helpful to the organization's teams. I have helped solve labor disputes by using my business process knowledge.I understand that the most important aspect of an organization is the people! Let's ensure that organizational culture is healthy and will support your organization moving to the next level. Let me help solve your organization’s problems and reach its goals!
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Senior Technical WriterMedtronicSan Diego, Ca, Us -
Senior Technical WriterDexcom Aug 2023 - PresentUnited StatesCreating and distributing global policies and procedures as well as other needed organizational documentation. -
Technical WriterIllumina Mar 2023 - Jun 2023United StatesWriting and editing design verification reports and related documentation for next generation sequencing solutions - devices, software, reagents, and DNA libraries. Working with staff scientists to deliver documentation on tight timelines. Ensured that all documentation was delivered on time and that it was in the correct format and style. The documentation was used for regulatory and product review as well as user guides and labeling. These reports tell the story of the product by conveying the data of the supporting experiments. -
Technical SpecialistQuidel Apr 2020 - Feb 2023San Diego, California, United StatesDocumenting issues for medical devices.Customer service for medical devices for institutions and individuals. -
ConsultantWilliams And Sewell Apr 2017 - Jan 2019Greater San Diego AreaProvided compensation and classification consulting for a public employer. Created new job descriptions, new job families, and designed compensation tiers for represented employees. I also gave reorganization advice for restructuring of departments. I was often involved in meetings for performance reviews and gave guidance to managers and staff.
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Medical Centers - Lead Compensation ConsultantUniversity Of Washington Jul 2012 - Nov 2015Seattle, Wa* Employee Relations and Labor Relations* Provide consultative compensation advice to executives and managers at UW Medicine Hospitals and affiliate organizations. This includes salary survey information and comparisons as well as labor relations support. * Responsible for work with multiple bargaining units. * Ensure that all new jobs posted for the medical centers meet either professional staff program requirements or bargaining unit requirements.* Analyze requests for promotions and re-classifications. -
Hr & Operations ManagerNorthwest Regional Primary Care Association Aug 2007 - Aug 2011Seattle, Wa• Employee relations including staff survey/retreats, investigations, and dispute resolution.* Operations & operation improvement; performance management, professional development, aligning operations & strategic plan. Audits.• Maintenance of all human resources processes & records. Managed employee benefits and compensation. Responsible for recruitment and hiring for the organization.• Creation & classification of all jobs• Contributed as a team member in designing and delivering professional conferences for community health centers (including editing promotional materials for web and print). • Custom salary surveys for non-profit health centers. -
Hr SpecialistNorthwest Regional Primary Care Association Aug 2002 - Jul 2007Seattle, Wa• Launched new regional recruitment and retention program to place candidates in community health centers. Driving force in multi-state collaborative work-team for recruitment & workforce development for four states (AK, ID, OR, WA).• Created work-plan for the recruitment and retention team. Successfully integrated clinical and recruitment programs. Instituted metrics and ROI analysis. Increased placements of health care providers into rural / underserved Community Health Centers (19 placements in 1.5 years). • Planned and budgeted for the recruitment program. Focused team on customer service.• Managed a candidate sourcing budget of $80,000 to $90,000 per year.• Event planning of multi-state healthcare conferences; gave presentations at conferences on the topics of recruitment, personnel policies and procedures, and employee benefits.• Created highest-traffic listservs in the organization, consistently named the best user value, offering HR and clinic operations support to members in AK, ID, OR and WA. -
Independent ConsultantChesterfield Services Aug 2002 - Sep 2002Provided human resources advice and developed policies and procedures including employee discipline and corrective action procedures. Reviewed benefits package and gave organizational restructuring recommendations. Designed new compensation plans.
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Trainer/ Technical Writer/ Operations ManagerInterliant (F.K.A. Sage Networks) Nov 1998 - Mar 2000Greater Atlanta Area• Organized company-wide training sessions. Provided IT application training and technical support to over 50 employees, saving $50,000+ per year in training outsourcing. Developed training materials and programs for software solutions. Trained end-users and trained others to be trainers.• Created and implemented protocols for integrating staff from newly acquired companies, resulting in a 30% increase in retention. (Acquired 500 staff members in a 6-month period).• Produced educational, training, and policy manuals as well as communication protocols for use by web server technical support crews. • As a collaborative team member, successfully executed business process re-engineering of a chaotic customer service & technical support organization into a three-tiered, organized, and functional organization.
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Research TechnicianUniversity Of Florida Jan 1997 - May 1997Department Of PharmacologyDesigned and carried out independent and directed research. Collected and analyzed electrophysiological data. Tested drug analogs. Presented data at weekly meetings. Wrote and edited scientific papers. Trained new employees. Performed specialized computer work, including the use of electrophysiologic metrics programs and equipment to monitor the electrical signals of cells. Ensured laboratory adherence to EPA and safety requirements regarding radioisotope usage and chemical disposal. -
Research TechnicianUniversity Of Florida May 1996 - Dec 1996Department Of PathobiologyDesigned and performed experiments Ehrlichial and Malarial parasites, including protein, genetic and tissue culture work. Cloning, DNA gels, and film processing. Coordinating interdepartmental and multidisciplinary studies with the immunology laboratories and veterinary departments. Professional communications and grant editing. Ordering supplies and equipment. -
Research TechnicianUniversity Of Florida Aug 1994 - Aug 1995Department Of OphthalmologyDesigned and performed independent and directed research on visual transduction cascades and ophthalmic proteins (rhodopsin and arrestin), utilizing RT-PCR, cloning, DNA gels, and film processing. Presented data at internal and external meetings. Used specialized databases such as GenBank and SwissProt. Authored technical and scientific papers. Attended professional conferences.
Karla Clark Education Details
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Human Resources -
University Of FloridaAnthropology -
University Of FloridaMicrobiology And Cell Science
Frequently Asked Questions about Karla Clark
What company does Karla Clark work for?
Karla Clark works for Medtronic
What is Karla Clark's role at the current company?
Karla Clark's current role is Senior Technical Writer.
What schools did Karla Clark attend?
Karla Clark attended Seattle Pacific University, University Of Florida, University Of Florida.
Who are Karla Clark's colleagues?
Karla Clark's colleagues are Tom Griebel, Francy Janneth Jaramillo Forero, Issam E., Vratislav Čermák, Candy Holmes, Charles Lartey, Marsalis Lively.
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Karla Clark
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Karla Clark
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