Karla Gustafson Email and Phone Number

- Produce 4-6 musical theatre camps each summer for students 5-16.- work with over 500 students with a 90% Return rate- Conceptualized and authored 7 full length musicals that showcase student strengths. - Manage all operations related to students, families, inventory, marketing, reporting and financials.- Hire skilled personal to handle challenges and obligations of the business.- Direct all aspects of production management including management, budgeting, scheduling, monitoring and reporting.- Motivate and engage students developing skills theatrical performance and public speaking.

Created promotional campaigns that generated leads, resulting in increased sales.Collaborated with team members to develop and execute marketing strategies based on organizational goals and priorities.Cultivated and maintained relationships with clients and partners.Generated content for website, blog posts, press releases and social media accounts.Coordinated or participated in promotional activities or trade shows to market products or services.

Generated detailed documentation outlining steps taken during problem resolution process.Maintained accurate records of all customer interactions and resolutions.Built relationships with customers through proactive engagement initiatives such as follow-up calls or emails.

Actively sought feedback from customers about their experiences with our recreation programs.Coordinated special events such as festivals, concerts, and art exhibits for the public.Organized, supervised, and evaluated staff performance in order to ensure high quality customer service.Assisted in hiring, training, scheduling, and evaluating personnel involved in recreational programming.