Karla Hernandez

Karla Hernandez Email and Phone Number

Operations customer service supervisor/ Trainer @ Teleperformance
paris, île-de-france, france
Karla Hernandez's Location
El Salvador, El Salvador
About Karla Hernandez

I am currently working at Focus El Salvador as a trainer, where my role goes beyond simple instruction to focus on maximizing skill development and performance monitoring. My objective is to ensure that trainees are not only learning but also becoming highly productive and effective in their roles. Creativity and effective communication are pivotal in my training approach, allowing me to clearly convey class topics, rules, policies, and instructions. This clarity helps drive continuous improvement in performance metrics for both new hires and existing employees. Additionally, it is essential for me to stay updated with the latest technology, as this knowledge enables me to use diverse and innovative teaching methods. By incorporating modern resources and techniques, I enhance the learning experience, fostering a dynamic and engaging environment that supports both personal and professional growth. This approach ensures that our training programs remain relevant and impactful.

Karla Hernandez's Current Company Details
Teleperformance

Teleperformance

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Operations customer service supervisor/ Trainer
paris, île-de-france, france
Employees:
99624
Karla Hernandez Work Experience Details
  • Teleperformance
    Operations Supervisor
    Teleperformance Jan 2020 - Present
    Working and manage people to reach our company' goals at any time. Always looking for new strategies to improve my employees experience as well as their results.
  • Colegio San Alfonso
    English Second Language Teacher
    Colegio San Alfonso 2018 - Dec 2020
    I am the one that presents reports, lessons plans and activities in order to make the classes more interesting for everybody...
  • English4Callcenters
    English Teacher
    English4Callcenters Mar 2016 - Mar 2020
    I was in charge of motivate and encourage people not only to learn English but in order to give their best and change their lives by learning English.
  • Focus Services El Salvador
    Customer Service Representative
    Focus Services El Salvador Jan 2014 - Mar 2017
    San Salvador

Karla Hernandez Education Details

  • Universidad Francisco Gavidia
    Universidad Francisco Gavidia
    Teaching English As A Second Or Foreign Language/Esl Language Instructor
  • Insaforp
    Insaforp
    Finished

Frequently Asked Questions about Karla Hernandez

What company does Karla Hernandez work for?

Karla Hernandez works for Teleperformance

What is Karla Hernandez's role at the current company?

Karla Hernandez's current role is Operations customer service supervisor/ Trainer.

What schools did Karla Hernandez attend?

Karla Hernandez attended Universidad Francisco Gavidia, Insaforp.

Who are Karla Hernandez's colleagues?

Karla Hernandez's colleagues are Remanth Soni, Amit Babaria, Jay Lena, Anandababu Babu, Ernesto J. Robles Mena, Alexis Mcmillan, Emine Eskiköy Kocatürk.

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