- Oversee the negotiation and settlement processes for pre-suit and post-suit cases.- Coordinate with legal teams to gather necessary documentation and information for settlements.- Ensure compliance with legal requirements and regulations in settlement agreements.- Collaborate with finance and accounting departments to allocate settlement funds appropriately.- Handle any disputes or issues related to settlement agreements.- Develop and maintain relationships with external parties, such as opposing counsels, mediators, public adjusters, mitigation companies among others to facilitate successful settlements.- Calculate attorneys' commissions based on the terms outlined in their contracts or agreements.- Distribute commission payments to attorneys in a timely and accurate manner.- Maintain detailed records of commission distributions for auditing and reporting purposes.

- Develop and implement procedures for handling new case inquiries and client intake.- Oversee the intake process, including gathering necessary information from potential clients and evaluating the viability of their cases.- Coordinate with legal teams to assign cases to appropriate attorneys or staff members based on their expertise and workload.- Ensure timely and accurate communication with clients regarding the status of their cases and next steps in the legal process.- Maintain detailed records of client interactions and case information for reference and reporting purposes.- Collaborate with marketing and business development teams to attract new clients and promote services effectively.- Stay informed about changes in laws, regulations, and industry standards related to client intake and retention to ensure compliance and effectiveness

- Greeting clients and visitors in a professional and courteous manner.- Answering incoming calls and directing them to the appropriate staff members or departments.- Scheduling appointments, meetings, and consultations for attorneys and clients.- Sorting and distributing mail and packages to the appropriate recipients.- Assisting with administrative tasks such as filing, copying, and data entry.- Managing office supplies and inventory, and placing orders as needed.- Keeping track of attorney schedules and communicating any changes or updates to clients and staff.- Upholding the professional image and reputation of the law office through demeanor and conduct.

- Advised an average of 200 students weekly and registered select sections from course offerings provided college-wide- Greeted public in person and answer telephone calls to respond to inquiries regarding a diverse range of class schedules and fees- Cooperated with the department's overall recruitment and retention strategies- Communicated with faculty to identify at-risk students and needs- Coordinated with student services, testing, student life, and career services to identify resources and other support for students- Counseled students on conflict resolution strategies to resolve difficulties impeding educational progress- Conducted other duties and tasks as assigned by department manager and peers