Karla R. Email & Phone Number

Mexico City, Cdmx, Mx

Ciudad De México, México

People Ops- Implementation, administration, and operation of People for Mexico and Colombia (SSL).- Management of internal and external vendors, payroll, medical insurance, and events.- Management and execution strategies: strategic planning, implementation, and monitoring.- Salary Bands benchmark & analysis to keep up with market conditions.Culture & Engagement- Performance assessment periods.- Talent Density Analysis- Measurement of eNPS (Employee Net Promoter Score).- Organizational well-being.- Employee Branding (Glassdoor, LinkedIn, and internal communication).- Pulse meetings for continuous feedback.- Strategies for managing and retaining voluntary and involuntary turnover.- Organizational restructures.- Standardization of Onboarding and Offboarding processes.Training- Performance assessment for managers and employees.- Time management.- Conflict management.- Alignment in hiring and development of new managers at Belvo.Recruitment & Selection- HRBP for Business & Operations areas.- Recruitment for technical and product positions.- KPI tracking: Time to hire, time to fill, and cNPS (Customer Net Promoter Score).- Implementation of Applicant Tracking System (ATS) from scratch.Labor Relations & Payroll- Management of labor relations and payroll for Mexico and Colombia (SSL) and other locations such as USA, Ecuador, Peru, Guatemala, Argentina, and Chile.- Implementation of regulations such as SG SST in Colombia.- Management of migrations, hiring permits, and regulatory compliance.

Ciudad De México, Distrito Federal, México

- Talent Acquisition: managing recruitment process end-to-end.- People Operations and support- Handle People's administrative tasks.- Assist in the development of HR policies and benefits plans.

Mexico City Area, Mexico

Startup. Fintech. Key Responsibilities:- Implementation of the Human Resources department in a fintech startup.- Creation of compensation packages.- Talent retention.- Market analysis for staff growth in compensation, recruitment, behavior, and talent theft prevention.- Organizational culture and development.- Work environment and well-being.- Creation of strategies to ensure effective communication at all organizational levels.- Application of management strategies to improve the performance and leadership of VPs and area directors.- Design of career and succession plans through evaluation rounds and identification of key talent for staff retention.- Establishment of training programs according to needs identified in evaluations.- Management of labor legal risks and development of hiring and termination strategies.- Creation and continuous updating of Human Resources policies and procedures for daily operations.- Implementation of Onboarding, Induction, and Offboarding programs.- Establishment of training programs according to current AML regulations.- Recruitment and selection of personnel, including competency-based interviews, panels, and tests.

Mexico City Area, Mexico

- Implementation of the Human Resources department from scratch for the Holding company and its subsidiaries.- Creation of organizational charts, processes, and policies.- Development of performance evaluations, including 360-degree assessments.- Organization of corporate events.- Creation of compensation packages tailored to the needs of each subsidiary for employee retention, including SGMM, savings funds, grocery vouchers, and annual performance bonuses.- Recruitment and selection of personnel at all levels.- Implementation of strategies for managing union relations, including compensation and work plans.- Development and implementation of the HR department budget and management of the headcount for GEMEX and its subsidiaries.- Implementation of induction, on-boarding, and wellness programs.- Strategy and operation of internal communication.- Creation and evaluation of career and life plans for key positions.- General internal customer service.

Cdmx

Organizational Development:- Implementation of the Human Performance System to define the organization's different business models.- Restructuring organizational areas based on business models.- Personnel evaluations according to their profile and job description to optimize performance.- Annual performance and training evaluations.- Management of Organizational Climate.- Organization of integration dynamics.- Implementation of induction, onboarding, and wellness practices.- Strategy, design, and operation of internal communication.Human Resources Administration:- Process mapping.- Monitoring performance, turnover, recruitment, and training indicators.- Management of payroll incidents and migration (from outsourcing to outsourcing and from outsourcing to internal payroll).- Recruitment and selection in the field, office, and for middle and senior management positions.- Conducting psychometric evaluations.- Negotiation of dismissals and job offers.- Management of the annual salary increase.- Administration of annual and extraordinary performance bonuses.- Implementation of disciplinary actions and administrative records.- Development and administration of the department budget and management of the organization's headcount.

Ciudad De México, México

User manuals development of Software on course. User manuals, templates and documents translation from english to spanish as well as spanish to english.

Ciudad De México, México

Maestría En Dirección Estratégica De Capital Humano, Human Resources Management/Personnel Administration, General

People Analytics

Leading People & Teams

Diploma, Human Resources Management

Licenciatura En Psicología