Karla Walker Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

IT Governance Specialist on the IPMO contract for the Technical Solutions Branch of the Office of the Chief Technology Office at the Centers for Disease Control and Prevention (CDC). Supporting, monitoring, tracking and maintaining all aspects of governance for TSB's Enterprise Performance Lifecycle. Excellent communication skills with Critical Partners, Stakeholders and Agency Level Executives; adhering to contract requirements for governance communication. Developing 4 governance tools and writing governance processes which provides current metrics to analyze project performance. These are tools and processes that did not exist for TSB. Updating TSB's EPLC guidelines to current FY22-FY23 standards, facilitating Stage Gate Reviews, Critical Partner governance meetings, as well as analyzing Risk Assessments and Risk Reviews. Monthly metrics and analysis of project SGR's and entering cost and schedule data into the EPLC tool. Management of the DSO/TSB Governance mailbox, TSB/PMO SharePoint Site and TSB Governance SharePoint Site. Supporting project managers as needed throughout the EPLC project build.

Greater Atlanta Area

Managed the delivery and implementation of network and OS upgrades @ 4,000 hotels in the U.S. and Canada.

HSFE Project Manager and Owner of the PSS Product Lifecycle Process• Managed a cross-functional IT project team for a major, global complex solution in over 55,000 airports worldwide; successfully launching version 8.2 of HSFE.• Facilitated meetings, creating and tracking baselines, analyzing project scope, project plans and maintaining all project documentation, producing better communication and shared goals within the team.• SME for Product project management, exceeding the 2018 PMI average (64%) for project delivery performance for baselined projects (67%). • Annual Governance global training given to 80% of PSS employees on the Product Lifecycle Process in 77% of SITA locations around the world, building greater employee knowledge and understanding of the process.• SharePoint Administrator for all product and project sites; creating/analyzing various Product Department reports.• Planned and coordinated successful international Product Working Groups for customers in Europe, Asia and Africa.

Atlanta, Ga

Owner of the PSS Product Lifecycle Process and project governance (Agile/Scrum & Waterfall)• Wrote Lessons Learned process and the PSS ‘Delivery Governance’ process for Product Project Managers to meet requirements, achieving scores above 75% for each project tracked.• Annual global training for all PSS employees on the Product Lifecycle Process in SITA locations around the world, building greater knowledge and understanding of the process. • Project Manager for Product Department projects.• SPOC for PSS Payment Card Industry reporting, auditing and compliance, upholding annual requirements of the Payment Card Industry for PSS.• SharePoint Administrator for all product and project sites; creating/analyzing various Product team reports.• Board Member - SITA Women’s Network, Atlanta.

Administrator of government contracts which comprised 75% of corporate revenue• Maintained contract database management.• Facilitated on-boarding of new hires and managed employee orientations; corporate payroll and credit card reconciliation, streamlining processes in all areas of responsibility.• Extensive work with SUGAR (CRM tool), identifying potential customers and WebTime Coordinator/Trainer for new and existing employees.• Led corporate operations and communication. Publisher/Editor of corporate newsletter; wrote project reports, bid/proposal writing and editing. Coordinated successful company events.

Delivered office, facility and HR administration for 80+ employees of the Mid-Tier Data Center at the Centers for Disease Control and Prevention (CDC), and Unisys Business Development Teams in Atlanta. • Directed on-boarding and off-boarding of new hires for Unisys and CDC and Timecard Expense Administrator. • Created, updated/analyzed, spreadsheets and charts for MTDC reporting project goals and achievements.

POC for project communication, operations and administration of 14 complex projects (and 81 employees) with the Centers for Disease Prevent and Control• Time Card Administrator; reconciling Pcard transactions and reconciliation; creating and analyzing project reports for monthly goals and achievements.• Member of International Travel System Steering Committee and coordinating all aspects of international travel for employees. Event Coordinator for Labanics Program social events.

Led multiple areas of project business administration, project reporting and project control, for the Blue/Brown/Labanics Program. • Coordinating all aspects of international travel for employees; PCard transactions and reconciliation and Time Card Administrator.• President of the Atlanta Chapter of the SAIC Women's Network (2006-2007). Event Coordinator; Atlanta Brown Operations Holiday Party.