Karla Parker Email & Phone Number

Phoenix, Arizona Area

Saint Louis, Missouri

Determines initial and continuing eligibility of clients for income maintenance programs such as food assistance, medical services, financial assistance, nutritional assistance, etc. according to federal and state standards. requiring extensive public contact both in person and by telephone. Assists individuals in utilizing the resources of the division and the community. Gathers, verifies, evaluates, and enters necessary social, financial, and medical information to determine the need and eligibility for public assistance. Prepares summaries of findings to be used in making determination of eligibility for public assistance, ensuring compliance with applicable state and federal laws, rules, regulations, policies and procedures. Authorizes public assistance based on client circumstances and public assistance program requirements. Maintains complete and accurate computerized records of client eligibility and prepares reports as required. Performs a variety of diverse tasks while continuing to maintain currency and accuracy of program requirements. Ensures timely processing of applications to meet client needs and program mandates. Completes reinvestigations as required by program policy, state and/or federal mandates to ensure continued eligibility for agency services. Presents pertinent information at agency conferences or appeals hearings. Determines public assistance overpayments and initiates repayment process. Makes alternate application arrangements for individuals seeking benefit assistance who are unable to travel to the Family Support Division offices to establish initial or continuing eligibility. Refers families, children, adults, or aged receiving assistance to other agencies or community resources, as necessary. Performs work in an office environment within the limits of established state and federal laws, and agency policy and procedures.

• Answer, screen, and forward telephone calls • Greet walk-in customers and other visitors • Assist the Doctors and technicians with pets when needed. • Obtain or send information or documents using a computer, mail, or a fax machine • Perform other administrative support tasks, such as keeping appointment calendars • Copy, file, and maintain documents and records • Collect, sort, distribute, and prepare mail and courier deliveries

· Responsible for all store functions including opening, closing, ordering, and freight processing and all day-to-day store activities.· Protects and secures all company assets, including store cash.· Responsible for managing sales forecasting, work scheduling, payroll hours, and productivity.· Responsible for evaluating, recruiting, hiring, training, motivating and counseling of Dollar Tree associates.· Maintain a professional and friendly environment with customers, subordinates and supervisors.· Ensures that all Dollar Tree associates have completed required training guidelines while maintaining a favorable training environment.· Maintains standards of merchandising presentation and store signage to maximize sales.· Provide leadership and direction to associates as appropriate to include utilization of daily planner and index cards.· Adheres to all policies and procedures including safety guidelines.· Processing of all required reports, documents, and memos.· Implements all Store Support Center directives.Proficient use of available tools and technology at the store level.

Bachelor Of Arts - Ba, Business Administration And Management, General

High School Diploma