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Karl Johnson-Taylor Email & Phone Number

IT Service Desk Manager at Gigaclear
Location: Greater Reading Area, United Kingdom, United Kingdom 10 work roles 1 school
1 work email found @gigaclear.com 1 phone found area 776 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 1 phone

Work email k****@gigaclear.com
Direct phone (776) ***-****
LinkedIn Profile matched
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Current company
Gigaclear
Role
IT Service Desk Manager
Location
Greater Reading Area, United Kingdom, United Kingdom
Company size
614 employees

Who is Karl Johnson-Taylor? Overview

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Quick answer

Karl Johnson-Taylor is listed as IT Service Desk Manager at Gigaclear, a company with 614 employees, based in Greater Reading Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at gigaclear.com, phone signal with area code 776, and a matched LinkedIn profile for Karl Johnson-Taylor.

Karl Johnson-Taylor previously worked as IT Service Desk Lead at Gigaclear and IT Service Desk Lead at Pepsico. Karl Johnson-Taylor studied at The Roseland School.

Company email context

Email format at Gigaclear

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*@gigaclear.com
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AeroLeads found 1 current-domain work email signal for Karl Johnson-Taylor. Compare company email patterns before reaching out.

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Profile bio

About Karl Johnson-Taylor

A motivated and service focused IT Team Lead with a proven history of motivating and managing successful teams. Takes a pragmatic approach to service delivery, focusing on the key needs of the business in order to shape the best solution for any environment.Passionate about developing people and solutions to promote a diverse and effective environment.Great interpersonal skills, gives the end user a high confidence in the service and delivery they receive. Very adaptable in any situation, giving the right amount of focus to every task that is received.Strong experience in the end user compute arena, tackling all Windows desktop environments, mobile solutions and various hardware types.

Listed skills include Management, Project Management, Laptops, Testing, and 18 others.

Current workplace

Karl Johnson-Taylor's current company

Company context helps verify the profile and gives searchers a useful next step.

Gigaclear
Gigaclear
IT Service Desk Manager
Reading, Reading, United Kingdom
Website
gigaclear.com
Employees
614
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Company profile
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10 roles · 34 years

Karl Johnson-Taylor work experience

A career timeline built from the work history available for this profile.

It Service Desk Manager

Gigaclear

Reading, Reading, United Kingdom

It Service Desk Lead

Current
Gigaclear

Abingdon

  • Accountabilities:
  • Manage ticketing system and review performance
  • Review, propose and implement new process improvements
  • Escalation point for any issues related to:- User on / off boarding, building & recovering machines, mobiles, tablets- Active Directory (2012) and Office 365 account and email admin- Windows 10 computer and Apple Mac.
  • Deployment of mobile… Show more Accountabilities:
  • Deployment of mobile device applications covering sales productivity & Network build management
Dec 2019 - Present

It Service Desk Lead

Pepsico

Reading, United Kingdom

  • Accountabilities:Day to day operational lead of the UK service desk, managing a team of 4 people onshore and 6 people offshore. Handling 1500 individual contacts per week, supporting 4500 internal customers across the.
  • Deployment and adoption of web-based chat service as a contact method of the desk
  • Sustained key KPI’s across the desk
Apr 2016 - Jul 2019

It Service Desk Senior Analyst

Pepsico

Reading, United Kingdom

  • Accountabilities:Escalations and work load management from the front line staff. Management of VIP support within the business, including offsite visits from global CEOAchievements:
  • Implemented reporting metrics for the service desk
  • Improved customers satisfaction of interactions with the service desk by 20%
  • Design and implementation of VIP support model
  • Successful onboarding of new IT Service Desk Manager
Apr 2014 - Mar 2016

Infrastructure Project Analyst

Pepsico

Reading, United Kingdom

  • Accountabilities:To design, support and implement technology projects within the Compute environment. Achievements:
  • Design and implement Windows 7 rollout
  • Manage closure of a major site, relocate staff and ensured a smooth transition to the new location
Apr 2011 - Mar 2014

It Service Desk Analyst

Pepsico

Department restructuring led to merging of Direct services role with IT Service Desk.

Apr 2008 - Mar 2011

Direct Services Analyst

Pepsico

Back line support for end user services. Key point of contact for the customer experience

Apr 2006 - Mar 2008

It Service Desk Analyst

Pepsico

Theale

Frontline and second line support of the environment. Migration of business from Lotus Smartsuite to MS Office. Development and implementation of Windows 95 /XP builds

Aug 1997 - Mar 2006

Customer Retention Analyst

Vodapage

- Asssited with the creation of the department.- Direct contact with end customer to understant why they were cancelling their contracts and then offer them deals to stay.

Jun 1992 - Mar 1997

Customer Retention Specialist

Vodafone
1992 - 1997 ~5 yrs
Team & coworkers

Colleagues at Gigaclear

Other employees you can reach at gigaclear.com. View company contacts for 614 employees →

KN Karthik N Rudrappa Karthik N Rudrappa Colleague at Gigaclear Oxford, England, United Kingdom, United Kingdom View → MO Max O'Donnell Max O'Donnell Colleague at Gigaclear Greater Oxford Area, United Kingdom View → JE Jake Elliott Jake Elliott Colleague at Gigaclear Greater Oxford Area, United Kingdom View → PF Paul Foster Paul Foster Colleague at Gigaclear Swindon, England, United Kingdom, United Kingdom View → EL Elisabetta Lichy Elisabetta Lichy Colleague at Gigaclear Greater Oxford Area, United Kingdom View → MM Marcus Melbourne Marcus Melbourne Colleague at Gigaclear Loughborough, England, United Kingdom, United Kingdom View → CR Christopher Rutter Christopher Rutter Colleague at Gigaclear Staffordshire, England, United Kingdom, United Kingdom View → JH Jeff Hilton Jeff Hilton Colleague at Gigaclear Greater Oxford Area, United Kingdom View → SB Salah Benabdoun Salah Benabdoun Colleague at Gigaclear Greater Oxford Area, United Kingdom View → LS Lee Scarre Lee Scarre Colleague at Gigaclear Abingdon-On-Thames, England, United Kingdom, United Kingdom View →
1 education record

Karl Johnson-Taylor education

  • The Roseland School
    The Roseland School
FAQ

Frequently asked questions about Karl Johnson-Taylor

Quick answers generated from the profile data available on this page.

What company does Karl Johnson-Taylor work for?

Karl Johnson-Taylor works for Gigaclear.

What is Karl Johnson-Taylor's role at Gigaclear?

Karl Johnson-Taylor is listed as IT Service Desk Manager at Gigaclear.

What is Karl Johnson-Taylor's email address?

AeroLeads has found 1 work email signal at @gigaclear.com for Karl Johnson-Taylor at Gigaclear.

What is Karl Johnson-Taylor's phone number?

AeroLeads has found 1 phone signal(s) with area code 776 for Karl Johnson-Taylor at Gigaclear.

Where is Karl Johnson-Taylor based?

Karl Johnson-Taylor is based in Greater Reading Area, United Kingdom, United Kingdom while working with Gigaclear.

What companies has Karl Johnson-Taylor worked for?

Karl Johnson-Taylor has worked for Gigaclear, Pepsico, Vodapage, and Vodafone.

Who are Karl Johnson-Taylor's colleagues at Gigaclear?

Karl Johnson-Taylor's colleagues at Gigaclear include Karthik N Rudrappa, Max O'Donnell, Jake Elliott, Paul Foster, and Elisabetta Lichy.

How can I contact Karl Johnson-Taylor?

You can use AeroLeads to view verified contact signals for Karl Johnson-Taylor at Gigaclear, including work email, phone, and LinkedIn data when available.

What schools did Karl Johnson-Taylor attend?

Karl Johnson-Taylor studied at The Roseland School.

What skills is Karl Johnson-Taylor known for?

Karl Johnson-Taylor is listed with skills including Management, Project Management, Laptops, Testing, Fmcg, Hardware, Sap, and Incident Management.

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