Karl Maynard Email & Phone Number

Denmark

Time for a change of time zone, and back to working on my favorite customer service platform (then again, i might be a little biased !)

Chicago - Las Vegas - El Salvador

LogicsIQ is the software company behind “Intake Logics”, the CRM intake system dedicated to maximizing revenue potential. We are an enterprise software development company providing marketing business intelligence (“BI”), lead generation, and case management solutions. for the enterprise. Intake Logics is available in the cloud (AWS, Azure, private cloud).

My role is primarily based around the design and implementation of the etrack1. Etrack1 is an online ticket based customer service system which I initially started development on in 2006. The system handles everything from email and contact form based contacts to online chat, and has integrations to everything from social media & telephone systems through.

Providing consultancy, software & web development, SSO and photography services.Worked on a number of projects(& sub-contracts) for companies in USA, UK & Denmark - Vanderbilt University, Vanderbilt Ingram Cancer Center, Dollar General, Horizon Resources Group, AO Smith, PC STORE (UK), Grampian Transport Museum, Craig & Suttar (Insurance Brokerage).

Stockport, United Kingdom

This role saw me move full time into running the internet development / e-commerce side of the company. At the same time I sat on various committees within the group, from the Internet Steering Committee, Communications, Infrastructure & Technology and I held a position on the CDL Group Advisory Board, with an overall responsibility for a number of.

Stockport, United Kingdom

Primarily, users of the systems would work on dumb terminals (DEC VT, Wyse-60) this role saw us move into using PC's as workstations. The initial development was a terminal emulator, to this we designed and developed extensions to allow the mini & midi systems to control the workstation. This gave rise to add-ons such as document scanning storage &.

Stockport, United Kingdom

Primarily this was a 'part-time' role related to my other work, and much of this was done in my own time.I would be asked to look at a problem, research the technology available and provide suggestions on how it could be leveraged to add value to the company - from improving internal processes to implementing new 'modules' in the system. Working closely.

Stockport, United Kingdom

Primarily responsible for designing and development of various insurance calculation systems - household quotation system, schemes insurance (boats, pets, taxi, small commercial), maintenance & ongoing development of the car insurance quotation system. I also worked on integrating these calculation engines with the mainframe based renewals processes.

Stockport, United Kingdom

Initially i was involved in updating of algorithms used for the calculation of insurance premiums. During my time in this role I also work on developing some of the first laser produced insurance documentation in the UK, including designing security measures to ensure photocopied and tampered documents could be recognized by authorities.