Karlo Samiling Email & Phone Number

United States

Austin, Texas Area

• Provide technical support and customer service for Charter Communication and Spectrum customers. Responsibilities include:
• Learned technical skills regarding technical equipment troubleshooting and repair.
• Communicated with and instructed customers to productively solve technical issues while providing top tier customer service.
• Exceeded deadlines to meet quota of customer cases assisted and received consistently positive feedback from customer surveys.

Austin, Texas Metropolitan Area

• Delivery driver for a logistics company employed by Amazon. Responsibilities included:
• Delivered set number of packages in a timely manner per day.
• Maintained quality and integrity of each recipient’s package.
• Quickly adjusted and responded to unpredictable, high stress decisions.

Tacoma, Washington, United States

• U.S. Army Soldier specializing in search in rescue as well as construction engineering. Responsibilities included:
• Managed and maintained the upkeep of all equipment, including sensitive equipment, for maximum job efficiency.
• Collaborated with fellow squad members for multiple types of intensive work, including search and rescue.
• Performed security and reception duties specific to the military including twenty-four-hour shifts.

Las Vegas, Nevada Area

• Sales associate in a knowledge-based fitness industry with introduction to management. Responsibilities included:
• Learned and communicated information regarding store stock, nutrition, and fitness to customers.
• Managed intake, distribution, and sales of stock within the store.
• Supervised a small team of other sales associates within the store, ensuring customer satisfaction and store goals were met.

Certificate, Urban Search And Rescue

Fire Protection

General Studies