Karl Wiley

Karl Wiley Email and Phone Number

CEO at SquareTrade, EVP Allstate Protection Services Group @ Allstate
4C - 3rd Floor, IT & ITES SEZ, SP Infocity, Pune - Saswad Road, Fursungi, Pune, Maharashtra 412308, India
Karl Wiley's Location
Burlingame, California, United States, United States
About Karl Wiley

I am a growth-oriented senior operating executive and general manager, with a track record of growing and running billion dollar consumer technology businesses. A strong organizational leader, I have successfully built & retained world-class teams while driving operational excellence and creating a great place to work. In over 20 years of experience I have demonstrated expertise in P&L management, setting & delivering aggressive revenue and margin targets, business & product roadmap strategy, domestic & international M&A, pricing & promotions, e-commerce optimization, marketing strategy & business development.

Karl Wiley's Current Company Details
Allstate

Allstate

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CEO at SquareTrade, EVP Allstate Protection Services Group
4C - 3rd Floor, IT & ITES SEZ, SP Infocity, Pune - Saswad Road, Fursungi, Pune, Maharashtra 412308, India
Website:
allstate.com
Employees:
501
Company phone:
+1 417-501-4357
Company email:
communitycare@allstate.com
Karl Wiley Work Experience Details
  • Allstate
    Evp, Protection Services Group
    Allstate Aug 2023 - Present
    Northbrook, Il, Us
    In addition to serving as Global President & CEO of SquareTrade / Allstate Protection Plans, responsible for Allstate Roadside and Allstate Dealer Services. Member of Allstate's enterprise senior leadership team.
  • Squaretrade
    President & Ceo
    Squaretrade Apr 2020 - Present
    Brisbane, California, Us
    Global President & CEO of SquareTrade / Allstate Protection Plans. Responsible for a busines serving 150M customers across 17 countries in 4 continents.
  • Squaretrade
    Chief Operating Officer
    Squaretrade Feb 2018 - Apr 2020
    Brisbane, California, Us
    As COO, responsible for North American P&L of SquareTrade, including Revenue/Channel Sales, Supply Chain, and Customer Experience Operations.
  • Repairclinic.Com
    Advisor
    Repairclinic.Com May 2017 - Dec 2017
    Canton, Mi, Us
    Part-time senior advisor to CEO and owners. Assisting with digital transformation initiative, business diagnostics, growth strategy and organizational development.
  • Shutterfly
    Sr. Vice President & Gm, Shutterfly, Inc.
    Shutterfly Jan 2012 - Mar 2017
    San Jose, Ca, Us
    General Manager with P&L responsibility for all of Shutterfly's consumer brands, including Shutterfly, Tiny Prints, Wedding Paper Divas, MyPublisher, Groovebook, and ThisLife - a portfolio generating ~$1 billion in annual revenue.
  • Shutterfly
    Vice President & Gm, Services
    Shutterfly Jul 2009 - Jan 2012
    San Jose, Ca, Us
    P&L responsibility for all Shutterfly sharing and services products, including share sites, single album and project share, video, mobile, upload, organize and premium subscription services.
  • Burlingame Youth Baseball Association
    Director Of Communications, Board Member
    Burlingame Youth Baseball Association May 2011 - Jun 2014
  • Motif, Inc.
    President
    Motif, Inc. Jan 2008 - Mar 2009
    Us
    Led U.S. operations of rapidly-growing business process outsourcing company with operations in India and The Philippines. Responsible for all sales, marketing & corporate strategy.• Oversaw 85% year over year revenue growth• Built robust sales pipeline from the ground up, engaging over 150 companies in 12 months• Closed business with 10 companies, including major e-commerce, financial services, management consulting and law firms• Negotiated multi-year contract with eBay & PayPal, worth ~$30 million• Led development of new practice areas, including Social Media Listening and Research & Analytics• Led complete overhaul of corporate messaging and sales materials; launched new website• Launched U.S. marketing function, including internet advertising, trade show marketing & direct mail• Opened U.S. office and recruited high-caliber sales & marketing team• Created business case for investment in new Manila operations center and secured board approval
  • Microplace, An Ebay Company
    Chief Operating Officer
    Microplace, An Ebay Company Jun 2006 - Jan 2008
    MicroPlace – a wholly-owned subsidiary of eBay – is an online brokerage that enables individuals to make investments in the Microfinance industry, helping alleviate global poverty while earning a financial return.• Managed marketing, product management, business development, customer service and finance functions• Oversaw definition of all website and technology platform requirements• Worked closely with engineering, using an Agile development methodology, to implement and launch the system from plan to production in approximately 9 months• Executed extensive quantitative and qualitative market research to define target customer segments• Executed a multi-channel consumer marketing launch, including PR, keyword and banner advertising, viral marketing, and promotional partnerships with eBay and PayPal• Developed MicroPlace brand identity, logo and visual website design• Acquired NASD / FINRA Series 7, 24 and 63 securities licenses
  • Ebay
    Sr. Director, Technology & Media Categories
    Ebay Sep 2005 - Jun 2006
    San Jose, Ca, Us
    General Manager of eBay’s $6 billion Technology & Media business in the U.S., including Half.com. Managed team of 10 category managersDriving Growth & Building Businesses as a GM:• Oversaw eBay’s $5.7 billion Technology & Media business, growing at 20% annually• Grew eBay’s Consumer Electronics categories from $370M to $560M in 5 quarters (51%)• Launched and grew eBay’s Wholesale Lots business from zero to over $50M in 1 yearStrategy & Analytics:• Directed / executed annual category strategy development processes for 4 years• Responsible for team’s ongoing deep category understanding – including weekly and monthly financial and industry reviewsConsumer & Trade Marketing:• Negotiated and directed execution of consumer advertorials with major Electronics publications • Directed an intensive natural search optimization process across all technology categories, achieving improved positioning across target keywords• Developed category-specific consumer and trade PR strategies, and served as a spokesperson for dozens of interviews• Directed eBay’s integrated presence at CES for three years ($300K budget with ~50 staff), with measurable positive ROI• Directed eBay’s presence at dozens of other major industry trade shows, conferences and summitsProduct / Site Experience:• Conceived and implemented new site features including Lot Size and Car Compatibility Check• Oversaw integration of product data catalogs, sourced from CNET and Shopping.com, in 10 categories• Responsible for ongoing category structure design and optimizationBusiness Development & Relationship Management:• Responsible for eBay’s relationship with major Technology brands, including BestBuy, Dell, Harman Audio, Pioneer, Olympus, Philips, Motorola, Kodak and others• Developed major commercial relationship with Casio to offer exclusive “eBay Mode” in digital cameras, in exchange for extensive offline and online promotion from Casio
  • Ebay
    Director, Computers & Consumer Electronics Categories
    Ebay Mar 2004 - Aug 2005
    San Jose, Ca, Us
    General Manager of eBay’s Technology business in the U.S. Responsible for $3.2 Billion in annual GMV. Managed team of 6 category managers.
  • Ebay
    Sr. Category Manager, Business & Industrial
    Ebay Nov 2001 - Feb 2004
    San Jose, Ca, Us
    Founding member of eBay’s first B2B team, helping grow annual GMV from $191M to $487M over 21 months. Managed team of 2 category managers.
  • Alibris
    Vp, International Operations
    Alibris Jun 2000 - Sep 2001
    Berkeley, California, Us
    Developed and implemented cross-functional European expansion strategy, and served as General Manager of Alibris Europe Ltd., responsible for marketing, business development, relationship management and supply chain management. Unit sales from European suppliers grew by over 300% during this time – twice the rate of overall company sales
  • Alibris
    Director, Business Development
    Alibris Jun 1999 - Jun 2000
    Berkeley, California, Us
    As the first to hold this position, managed development of strategic sales partnerships with leading on and offline book retailers and distributors, acquisitions, and major expansion initiatives. B2B sales grew 65% during this time
  • Lycos
    Manager, Business Development
    Lycos 1998 - 1998
    Haarlem, ., Nl
    Developed and managed distribution and content acquisition programs for Tripod.com and Lycos.com, two of top ten sites on the World Wide Web at the time
  • Deloitte & Touche
    Manager, Emerging Markets Consulting Group
    Deloitte & Touche May 1994 - Sep 1997
    Worldwide, Oo
    Managed and participated in enterprise restructuring and turnaround projects in the former USSR. Led proposals and other business development and sales efforts resulting in over $4 million of new business to the practice.

Karl Wiley Skills

E Commerce Strategy Analytics Product Management Competitive Analysis Management Strategic Partnerships Start Ups Online Advertising Leadership Product Development Business Development Cross Functional Team Leadership Digital Marketing Social Media Marketing Mobile Devices Marketing Marketing Strategy Business Strategy Online Marketing Integrated Marketing Saas Enterprise Software Multi Channel Marketing Seo Software As A Service Search Engine Optimization

Karl Wiley Education Details

  • Harvard Business School
    Harvard Business School
    Business Administration
  • The George Washington University
    The George Washington University
    International Affairs
  • Duke University
    Duke University
    Political Science

Frequently Asked Questions about Karl Wiley

What company does Karl Wiley work for?

Karl Wiley works for Allstate

What is Karl Wiley's role at the current company?

Karl Wiley's current role is CEO at SquareTrade, EVP Allstate Protection Services Group.

What is Karl Wiley's email address?

Karl Wiley's email address is ka****@****inc.com

What is Karl Wiley's direct phone number?

Karl Wiley's direct phone number is +141560*****

What schools did Karl Wiley attend?

Karl Wiley attended Harvard Business School, The George Washington University, Duke University.

What skills is Karl Wiley known for?

Karl Wiley has skills like E Commerce, Strategy, Analytics, Product Management, Competitive Analysis, Management, Strategic Partnerships, Start Ups, Online Advertising, Leadership, Product Development, Business Development.

Who are Karl Wiley's colleagues?

Karl Wiley's colleagues are Ryan Throneberry, Tyson Oakman, Hector Andujar, Heather Hardin, Alexis Gonsalves, Rob Winn, Slavi Manolchev.

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