Karlyn Gilmore Email & Phone Number

Manchester, Connecticut, United States

Coordinates conference planning and attendance; determines conference attendance and sponsorship levels for large-scale conferences of up to 5000 attendees; arranges travel plan for all company employees attending conferences; plans and strategizes disbursement of supplies, funds, and logistics for conference attendance.

Builds and fosters relationships between educational and organizational accounts and the company. Day to day supervision of Customer Support team. Collaborates with over 200 universities and organizations to ensure each has appropriate access and knowledge of the company’s online learning platform and products.

Rocky Hill, Connecticut

Senior Leader to a team of 8-10 case managers in a disability claims operation. Managing cases and determining Short Term Disability liability while using a variety of resources and reviewing medical records. Assisting, training, and providing feedback to team members.

Rocky Hill, Connecticut

Case manager determining Short Term Disability claims. Conducted daily quality assurance reviews and handled high volume customer service calls. Began as Liberty Mutual employee and Lincoln Financial bought out the book of business.

New Britain, Connecticut

Case worker for families involved with the Department of Children and Families, assisting to remove potential risk of out-of-home placement of children. Taught parenting skills, stress management skills, timemanagement skills, sexual abuse prevention, budgeting, and connected families to various community resources.