Karlyne Crawford Email & Phone Number

Seattle, WA, US

Elected Communications Lead for Disability Action Community- writes compelling, clear, and aligned internal and external communications- leads/co-leads meetings and events- manages communication campaigns, proactively collaborates with Guild communication teams in partnership with Team DEI- manages calendars and Zoom- develops and implements effective.

Remote

- Serving on working group for implementation of new workforce management tools- Responds to inbound learner questions about their benefit, employer’s policy, program options, and technical issues via inbound chat/cases- Maintains minimum service level standards including customer satisfaction for various employer partners- Diagnoses, prioritizes, and.

Remote

• Primary student liaison actively working with and managing the progress of up to 300 learners weekly to meet performance-based metrics and 24-hour response time SLAs
• Support adult learners and maintain momentum to overcome barriers during enrollment and onboarding by using proactive outreach methods to explain benefit and enrollment policies

Casselberry, Florida, United States

• Partnered with Sedgwick on LOA, FMLA, and ADA requests as the first point-of-contact for associates seeking Leave and Accommodations
• Processed all hiring, transfers, and terminations through Workday
• Facilitated weekly multimedia orientation classes and ensured accurate completion of e-learning modules
• Oversaw the initiation of multiple COVID-19 protocols, verified vaccination statuses and processed the payouts of vaccination bonus payments through Workday
• Maintained digital personnel files through DocuSign and eFile
• Created weekly schedules using ScheduleRight for up to 400 Associates and supervisors that met forecasted demand hours and payroll budget, and incorporated feedback from management on business needs

Orlando, Florida Area

Facilitated training of new hiresCreated SOP guidesOversaw the redesign of wig turnaround system, ensuring over 150 wigs were prepared on-time based on performers' characters, shift times and sizesDelivered and retrieved wigs and makeup supplies from green rooms across property, including the operation of company vehicles as neededLiaison between.

Orlando, Florida Area

Photographer in locations across Walt Disney World including outdoors and character meet & greetsOffered photo opportunities and sold photo packagesEvaluated quality problems and contacted the QA team to identify and resolve issuesPartnered with Entertainment to provide themed experiences

Orlando, Florida

• Processed new hires through PageUp and PeopleSoft, up to 100 a day during job fairs
• Facilitated onboarding for positions with Universal Parks & Resorts and Universal Creative
• Verified I-9 documents and FDLE waivers and ensured compliance with state regulations
• Scheduled various orientations and trainings for every new hire dependent on their role and availability
• Facilitated internal transfers and eligibility checks
• Partnered with Payroll, Records, and Employee Relations for a seamless candidate experience

Imageworks - Epcot

Supervised sales team. Improved staff performance through training and performance management. Resolved staff and guest conflicts in a professional courteous manner. Managed inventory control processes to restore back stock, control costs and maintain sales floor levels. Monitored cash intake and deposit records. Established and optimized schedules in line.

Bremerton, WA

Initiated social media campaign for our mascot and entertainment teamChoreographed new show for 4th of July offeringManaged and trained a team of internsCreated on-field entertainment offerings for sponsors based on sponsorship level, budget, and brand messaging

Anaheim, California, United States

Master Of Science - Ms, Human Resources Management

Bachelor’S Degree, Film/Cinema/Video Studies

Certificate, Business Analytics

Certificate, Employment Law For Leaders

Certificate, Hospitality And Tourism Management

Diploma

Activities and Societies: Girls' Swim Team - Varsity (Three Years) Boys' Swim Team - Manager (One Year)

Certificate, Business Law