As a dedicated professional with over three years of experience in sales, customer service, and business development, I possess exceptional problem-solving skills and a strong commitment to customer satisfaction. With extensive knowledge of various design software such as SAP, Tally, Microsoft Office, and Adobe Reader, I have demonstrated the ability to work independently in a dynamic work environment through strong administration, organizational, planning, and management skills.As a self-starter, I have honed my interpersonal and analytical skills to build and maintain relationships with established clients, driving sales through engagement and effective communication. I excel in cash handling and due diligence, and I am always willing to negotiate to ensure the best outcomes for my clients.My education includes a Post Graduation Certificate in Supply Chain Management and Fashion Management from Humber Institute of Technology and Advanced Learning in Toronto, ON. I also hold a Bachelor of Science in Apparel and Textile from Punjab Agricultural University in Ludhiana, Punjab, India.In my current role as Store Manager at Ardene, I have recruited and trained a team of over 15 associates, overseeing hiring for part-time jobs, conducting interviews, and leading new hire orientations. I plan and implement all seasonal floor sets to meet company standards and compliance while helping clients get the best deals by discussing the latest offers and promotions. I have fulfilled E-commerce orders and helped the team handle the closing and opening procedures of the store. I evaluate and supervise associates, enabling them to achieve daily targets and improve their skills by promoting team collaborations and maintaining a healthy work environment.My experience as a Sales Associate at Dollarama and Bakery Clerk at Loblaw has provided me with a strong foundation in customer service, stock management, and loss prevention. As an E-commerce Intern at The New Trend, I honed my skills in creating look books for website updates, developing layouts for new season launches, packaging orders, and managing shipping documents.Overall, I am a sales-driven individual who is tech-savvy, accountable, and a team player. I take pride in enforcing workplace and food safety procedures and standards and am always eager to ask for feedback to retain business and provide value to my clients. If you're looking for someone who is committed to build strong relationships, and providing exceptional customer service, I would be delighted to connect with you on LinkedIn.