Karol Krzywon Email & Phone Number

New York, Ny, Us

- Rearchitected the entire frontend state management across the Code Generation Dashboards and Admin Dashboards, utilizing modernized Redux hooks to improve code maintainability and improve client-side performance- Modernized the legacy Code Generation Dashboards utilizing Typescript, improving the overall Developer Experience and directly integrating with core Github Actions CI/CD pipeline for improved deployment confidence- Strengthened application security by integrating Content Security Policy (CSP) into the build process with webpack, automating nonce and hash generation to reduce attack surfaces and bolster overall security- Implemented Dark Mode and leveraged Redux state management by integrating Sass with Material-UI components, enabling smooth theme transitions and improving UI consistency, Developer Experience, and User Satisfaction by adding requested features- Increased testing coverage across Jest, Playwright, Mocha, and Chai for new and existing features, enhancing application reliability

- Directed technical aspects of customer onboarding and workflow integrations, ensuring alignment with software capabilities and client needs- Acted as the primary liaison between customers and internal departments, managing change requests, workflow updates, timeline organization, and addressing all customer inquiries

- Engineered and presented technical demonstrations of custom software solutions emphasizing integration capabilities and technical specifications, showcased at 5 industry conferences, and collaborated with developers to enhance features to increase product adoption- Prepared and led customized training for domestic and international customers across 10 time zones, ensuring customer success- Collaborated with sales, marketing, and development teams, contributing to the refinement of strategies to improve products and customer experience, resulting in over 20 new features integrated across products and services

Potsdam, New York, United States

- Designed and maintained accessible document conversion applications using Index Command Files, REXX, INIs, and scripting to automate server workflows, ensuring compliance for over 100 document formats according to PDFUA and WCAG accessibility standards- Spearheaded quoting, prepared estimates for all incoming projects and customer RFPs, ensuring projects quoting accuracy within 10% down from 25%, and established standards to ensure continued department success

Greater New York City Area

- Directed the implementation of JobBOSS MRP software and managed SQL Server to maintain data integrity and streamline operational efficiency- Orchestrated all IT infrastructure, including system upgrades and licensing, streamlining support and reducing downtime by 50%- Managed project scheduling, facilitating collaboration across diverse teams including Production, Engineering, Installation, and Shop Personnel to ensure seamless project execution

Greater New York City Area

- Composed an SQL database for project and maintenance records, improving data accessibility, reporting accuracy and billing turnaround- Led the acquisition and integration of BlueBeam and ProCore for seamless workflow coordination between job sites, clients and architects- Managed various renovation projects in New York City with values ranging from $1.2 million to $20 million- Coordinated schedules, subcontractors, and design changes, leveraging expertise in budgeting, crafting proposals, and maintaining client relationships