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Karol L. is listed as Customer Support Specialist at Deel, a company with 54 employees, based in Guatemala City, Guatemala, Guatemala. AeroLeads shows a matched LinkedIn profile for Karol L..
Karol L. previously worked as Customer Service Representative at Conduent and Technical Support Representative at Telus International Central America.
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I can pick things up quickly and adjust to the needs of the client. If the business requires additional support in various departments, I've always able to relocate within the organization.Time management is crucial for me since I've managed a range of SLAs for clients and I'm always capable of delivering at the timeframe that the task is required. Additionally, I have experience analyzing data to generate the findings necessary to enhance services.
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A career timeline built from the work history available for this profile.
Guatemala City, Guatemala, Guatemala
- Provide empathetic, informative support across multiple channels (voice, chat, email) to enhance customer satisfaction.- Take ownership of customer issues, ensuring efficient resolution through thorough investigation and clear communication.- Collaborate with internal teams to optimize processes and improve service delivery.- Manage customer interactions.
Guatemala City, Guatemala, Guatemala
Travel advisor for Royal Caribbean International, create and modify existing reservations. Provide general information to plan vacations.
Guatemala City, Guatemala, Guatemala
Technical support for monday.com- Provide technical support and answer "how to" questions for monday.com via Zendesk tickets.- Cover temporary team lead position reviewing and ensuring quality in worked tickets, providing feedback during 1.1 meetings with agents.Product Insight- Reviewed up to 300 cases weekly, and analyzed data to identify trends and.
![[24]7.Ai](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Provide customer service support for credit card services, explain how to use, provide financial advice, and technical support for customer's online accounts.
USP support for US and international packages. Also provided assistance to new agents during the nesting period.
Other employees you can reach at letsdeel.com. View company contacts for 54 employees →
Celly Juard
Colleague at Deel
Gambir, Jakarta, Indonesia, Indonesia
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DA
David Agbaje
Colleague at Deel
Lagos, Lagos State, Nigeria, Nigeria
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CM
Cody Miu
Colleague at Deel
Montreal, Quebec, Canada, Canada
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AA
Asdasda Asdas
Colleague at Deel
Pendik, Istanbul, Türkiye, Turkey
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EL
Ednaldo Lima
Colleague at Deel
São Paulo, São Paulo, Brazil, Brazil
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RU
Ramesh Upreti
Colleague at Deel
Uttarakhand, India, India
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AM
Asif M.
Colleague at Deel
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
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AE
Andrea Erica Simbolas
Colleague at Deel
Rizal, Calabarzon, Philippines, Philippines
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ME
Mohamed Elsaeed
Colleague at Deel
Egypt, Egypt
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YT
Yasmine Tarek
Colleague at Deel
Cairo, Egypt, Egypt
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Quick answers generated from the profile data available on this page.
Karol L. works for Deel.
Karol L. is listed as Customer Support Specialist at Deel.
Karol L. is based in Guatemala City, Guatemala, Guatemala while working with Deel.
Karol L. has worked for Deel, Conduent, Telus International Central America, [24]7.Ai, and Conduent Guatemala.
Karol L.'s colleagues at Deel include Celly Juard, David Agbaje, Cody Miu, Asdasda Asdas, and Ednaldo Lima.
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