Karoliina L. Email & Phone Number

Helsinki, Fi

Vantaa, Uusimaa, Finland

I work as a Cabin Crew Member at Finnair. I'm qualified to operate our Airbus fleet.• I take care of passengers’ safety and comfort on short-haul and long-haul flights • I provide outstanding customer service in all situations according to Finnair’s service standards• I help and assist passengers, solving problems with the help of my strong problem-solving skills• While interacting with crew members and passengers, I employ my excellent interpersonal and communication skills• I carry out my duties efficiently even when working under pressure thanks to my advanced time management and multitasking skills• I am able to quickly adapt to changing situations while staying flexible and resilient• I always appear well-groomed with impeccable manners

Vantaa, Uusimaa, Finland

Nordic Regional Airlines (N°RRA) is a preferred partner of the network airline Finnair. Norra operates a significant share of Finnair's domestic and European flights.I was qualified to operate the ATR 72 and Embraer 190 aircraft types. These planes have seats for 68–100 passengers.• I was responsible to the captain for passenger safety and cabin security• I maintained effective communication between the cabin crew and the pilots• I coordinated, organized and participated in the functions and tasks of the cabin crew• I ensured compliance with the airline safety and service standards• I had the overall responsibility for all cabin service delivery in the Business and Economy classes• I assisted, coached, and guided the cabin crew team, providing developmental feedback• In cases of customer complaints, I addressed and solved them, ensuring customer satisfaction• I was responsible for submitting the required safety, security and service reports

Vantaa, Southern Finland, Finland

• I took care of passenger safety and comfort during each flight• I provided outstanding customer service in all situations in the Economy class• I helped and assisted passengers, employing my strong problem-solving skills• While interacting with crew members and passengers, I employed my excellent interpersonal and communication skills• I carried out my duties efficiently even when working under pressure thanks to my advanced time management and multitasking skills• I adapted quickly to changing situations while staying flexible and resilient• I always appeared well-groomed with impeccable manners

Vantaa, Uusimaa, Finland

I was a part-time assistant at a coronavirus testing point operated by Terveystalo, the largest healthcare service company in Finland. I was assisting sample collectors and welcoming customers to their appointments, asking them about their potential Covid-19 symptoms and advising them.

Helsinki Airport

I was employed at the airport security control, checking passengers, baggage, airport personnel, and airline crews at Helsinki Airport.

Helsinki, Finland

I worked as a cashier for the S-Market grocery store chain around Espoo and Helsinki, Finland. As a part of my work, I also sold public transport tickets.

Mall Of Ainoa, Espoo, Finland

Hemtex is the leading retail chain for home textiles in the Nordic region. As a fixed-term Sales Assistant, I was responsible for • greeting and helping customers• introducing and selling interior decorations and textiles to match their needs• processing transactions• unloading arriving products• keeping the store clean and organized• creating seasonal layouts and decorations• balancing the cash register• opening and closing the store