Karolina Pandadzidis Email & Phone Number

Poland

Milwaukee, Wisconsin, Us

Driving global recruitment projects for biggest clients in Energy, IT and Finance Industry accounting for 70mln a year. HR, DEI and EVP space across Americas, LATAM, EMEA, APAC with biggest brands advocating for transparency, financial profitability by hiring best talent, while becoming employer of a choice by 2025, focusing on 40% of leadership being femaile. Implementation of global digital solutions delivered in 5 regions, working with top C suite level clients in addressing technological challenges.

Milwaukee, Wisconsin, Us

Looking after global recruitment programme (full P&L accountability) and the most profitable client within recruitment business in Manpower (bringing 10,000 hires a year with 10mln EUR of net value). Scaling up and down teams, planning workforce, hiring strategies, diversity and inclusion missions are daily connected to everything I deliver against strict SLAs. Collaborating with 13 regional delivery managers out of 3 continents, where we jointly analyse data, strict KPI's and market challenges in talent acquisition area - all concluding to help us battle candidate pool. Acquiring talent in white collar and blue collar through 200 exceptional recruiters, 70 sourcers, 50 HR Coordinators. We work with around 1000 open positions at any given time globally. Strategy focuses on winning battles such as increasing women hired in leadership roles by further 20%, engaging with universities to introduce graduate schemes and finally becoming visible through social channel, so that best talent picks the client up as employer of a choice. Above strategies leading to retaining talent by lowering it by 4 points vs current market, while cutting cost of recruitment cycle to minimum through innovative workforce planning, diversity and inclusion policies, employer branding and sourcing strategies.

Consulting for clients within pharma, green energy, life science and IT on global digital transformation projects executed with Wave, Agile and Scrum methodologies. Areas of projects management: procurement, HR, recruitment, finance, digital transformation. Design, execution and implementation of adoption platform such as SAP (Ariba, CLM) and Oracle. Defining strategic procurement policies, communicating with various stakeholders across Americas, LATAM, EMEA. Training, onboarding and re-deployment of knowledge based super-users to continue tool integration and adoption.

Working with global clients on freelancing basis providing advice and consulting on transforming organisation through Technological advancement: finance, procurement, HR, TA, Customer Experience, Sales. Worked with global clients in life science, tech startups, advising clients on technology should be used. My main role of the project was to design analytical tools along with finance, procurement and sponsor directors, build a roadmap for the client's data aiming at long-terms strategic plan. Project's budget ranged between 400k-4 mln delviered over the course of few months. Hands on leader, feeling comfortable designing and implementing new digital platform, building new solution or modifying existing one to meet budgets. Ability to build and deliver powerful data visualisations. Strong in data speaking, understanding it and translating into business decisions. Ability to lead teams in agile and practicle ways, where quick decisions are taking risk are a key to success. Being an advocate for a data-first culture, aiming at decreased time to deliver, budget cuts, planning overall workforce structure, performance management, product development and recruitment software implementation. was responsible for design, implementation, delivery and evaluation of recruitmentMy strengths such as clear communication and emphasis of delivery had increased level of operational delivery by 15% while cutting out 20% of obsolete process leaving senior directors with less admin and approval process through streamlining technological integration. All of my projects were remotely based.

London, Gb

Hired to run Saas operations in newly established property tech created to disrupt the legal market in conveyancing in the UK. I had initially joined the team located in London to scale up cross-selling activities in account management and customer support teams. After acquiring another company my team has grown from 70 to 150 over the course of six months. Had very ambitious sales targets and collaborated with field sales team on strategies and ways to increase customer database. The startup phase required in-depth understanding of product development throughout phase of development, testing and launching. Combining leadership experience and new tech expertise allowed me to build high-paced teams cross-trained across functions of sales, finance, technical support, product development, governance and conveyancing process contributing to 20% revenue growth. Daily responsibilities included partnering with key-clients on new product ideas, retaining customers and building sales strategy towards becoming no 1 provider of in-house products by 2019. Fast-changing workplace required constatnt coaching of high-performing teams.

London, Canary Wharf, Gb

Brought in to turn around organisational culture (business model leading to operational savings of 52%) and its operations from scratch, Responsible for: business process re-engineering, change management, project management, team leadership, new operational modelling system, risk management, partners management, change with expanding a team – systems and people management (strong leadership capabilitities), client service performance management, customer feedback, solution's manaagement. Developed analysis and financial reporting to ensure accurate tracking of targets, KPIs definition. Analysed customer experiences and business process, identified and tracked KPIs measuring team's performance, sales performance, driving improvements within KPIs and SLAs. Collaborated in wider team across Marketing, Finance, Sales to develop and analyse customer feedback, marketing campaigns. Managed implementation and design of online learning platform of 10000 users across the UK.

Shelton, Ct, Us

Promoted to Director role after successful management of EMEA sales and service support teams through network of distributors in 72 countries in supply chain of biotechnology. Responsible for redesigning organisational structure in customer services, project management, SAP support, contact center. Managed operations of 130 people through 10 managers with focus on EMEA direct and indirect market. Member of the leadership team in Europe responsible for budgeting, site operations with management of complex stakeholder relationships and global projects: intranet development, internal communication, order to cash, CRM implementation (SAP, Salesforce.com), financial analysis, performance tracking. Developed cross - functional leaders able to manage multinational teams, created coaching programme, responsible for operations within export/import, trade regulations and international compliance. Always seeking customer feedback and actioning it.

Shelton, Ct, Us

Hired to manage team of customer services migrated from Italy to Poland covering EMEA market managed through network of distributors, which later developed into direct operations in three of 72 managed countries being: Turkey, South Africa and Israel. Formed successful internal and external partnership with vendors enhancing success of the projects with on time implementation, redesigning structure and financial budgets. Developed, hired and led teams of customer care and operations through direct and indirect channels while introducing centralised business models in Europe and Africa. Created and implemented standard operational procedures and quality system. Change manager in areas of: customer care improvements, business development, office migration, culture transformation, SAP implementation (6 countries) coaching, and structure reorganisation, contact center metrics, business analysis. bility to analyse large sets of data, defined KPIs, performance tracking.

Warszawa, Pl

Recruited from 770 applicants where, was responsible for hiring and managing team of liaison officers (up to 80) working under ministerial summits and international conferences. While working with top politicians, ministries and public offices across the European Union coordinated logistics of international summit organisation process.Specialisms: financial budgets, operational SLAs, analysis of data, business development, stakeholder management, vendor management.

Atlanta, Georgia, Us

Monitored and evaluated of project implementation against set lock frame while recruiting teams in various locations for deployment in various African countries. Led promotional projects in media, university and among sponsors and provided inspiration and motivation to the team role motivating team.Gained expertise in operational management, multinational team management, budget planning, forecasting, reporting, team management.

Cork, Ie

Designed and organised promotional, and fundraising events directed to diverse participants – businesses and public institutions; negotiating contracts, preparation of financial proposals. Build strong relationships with sponsors and organisations supporting academia initiatives and coordinated multiple projects designed on international scale.

Bachelor'S Degree, Business With European Studies, Spanish And Portuguese

Master'S Degree, Communication With Journalism