Currently on part-time rotation as a full-stack developer for a multibanking application. Involved in end-to-end development, from coding (Python, React) to deployment, ensuring smooth integration across backend, frontend, and cloud infrastructure.

• Workforce plan management• Financial, headcount reporting• Resource time compliance• Program and project management support• Contract management• Onboarding and hiring process support

• Workforce plan management• Financial, headcount reporting• Resource time compliance• Program and project management support• Contract management• Onboarding and hiring process support

- Team workload management- Day to day location and planning of engineering resource - Cooperation with Service Management Center - Schedule creation- People Management- Incident, Major Incident and Change Management- Forecasting, monitoring, coordination of the volume and performance and other operational activities to meet business objectives

Team management:- Schedule creation- People management- Resource- Communication- Organization- Business contact with client- Contact with Management team- team member coaching capabilities- showing initiative to improve our services- recruitment experience (technical and hr interviews) 1st Line Support Engineer - Technical support for French and English clients- Manage calls, emails and tickets- MS Office issues support- Shared and personal printer issues- Manage active directory- Resolve all issues related to corporate applications, system, network on 1st line- Cooperation with 2nd line teams- Manage ticket tool (assist, SDM)- Software and hardware troubleshooting- Manage of trainings for new agents - Excellent comunication skills- Maintain very good contact with colleagues, team work- Great quality score- technical and soft skills

French course for 3 person grouplevel B1/B2

-Knowledge, skills (intellectual and practical) and competences acquired (achieved Learning Outcomes): -Languages (French, professional, administration vocabulary, general immersion in language – everyday conversation, the orders, work in french datebase, phone and mail conversation in French and English)-Familiarization with the structure of the school-Collaboration with the administrative team-Administrative tasks – treatment of bookings, invoices, datebase of students -Information for students- take information about school (courses, prices, tests, accomodation, tourist information)-Reception of students – welcome the new groups of students every Monday -Preparation of welcome pack with documents about the school-Making the certificates and attestations-Phone and mail service (information about courses, tests etc)-Various services for the students (copying, scanning etc) and work in reception-French courses advanced level-Observation and participation of classes-Training of new trainee in the school-Organization (Planning daytime, organization of tasks)-Flexibility (various tasks and activities)-Contact with the students, communication with them and school team -Oriantation in the French city, tourist information (showing and recommending the places in Bordeaux)-Methodology of education, pedagogical and didactic competencesFamiliarization with organization of language school, employee relations-Team work-Contact with customers, students (cration of good atmosphere, hospitable reception, enthusiastic attitude)-Contact with various group of people (foreigners in every age- acceptance and respect )

-Observation and active participation in professional classes -Administrative tasks ( post, scanning , etc)-Research and creation (activities for classes)-Teachers’ CVs database constitution and organisation-Administrative tasks: databases constitutions ( potential teachers, potential translators), pedagogical activities updates-Work on French, English, Spanish activities and games