Karoline Lima Email & Phone Number

Taboão Da Serra, São Paulo, Brazil

One of my responsibilities involved receiving and entering samples of finished products, as well as validating processes, packaging, and cleaning. This required meticulously verifying each sample received from production, ensuring the accuracy of information regarding quantity, batch, and specific characteristics. Utilizing tools such as spreadsheets, SAP software, and forms for the SeSuite software, I also prepared samples for testing in analytical, dissolution, and instrumental laboratories, storing them properly until analysis began.I played a crucial role in controlling and archiving Quality Control documents, performing final reviews, leaf counts, and organizing files for forwarding to the final archive department. Additionally, I took responsibility for the proper disposal of materials generated in Quality Control, ensuring compliance with current legislation. My duties also included the preparation of finished product samples and the execution of various physical tests, as well as the preparation of reagent and indicator solutions, essential for analytical processes.Regarding the analysis of bulk and finished products, I worked independently in analytical and dissolution laboratories, and under supervision in instrumental laboratories, using equipment such as HPLC and GC (Waters and Agilent) and the Empower software. I handled a wide range of Quality Control equipment, including dissolvers, UV/VIS spectrophotometers, precision balances, pH meters, ovens, magnetic stirrers, among others, always following the strictest safety and quality standards.Throughout this journey, I acquired proficiency in various essential software for the field, such as SAP, SeSuite, and Tiamo, in addition to familiarity with other systems used in analytical processes, constantly seeking to improve my skills and knowledge.

My main responsibilities included receiving and recording samples of the final product, as well as validating processes, packaging, and cleaning procedures. This job required thorough verification of each sample received from production, ensuring the accuracy of information regarding quantity, batch, and specific characteristics.I played a key role in the control and filing of quality control documents, performing final reviews, page counts, and organizing the files before forwarding them to the final archive department. I was also responsible for the proper disposal of materials generated in Quality Control, ensuring compliance with current legislation.My duties included preparing samples of the final product and conducting various physical tests, as well as preparing reagent and indicator solutions essential for analytical processes. Regarding the analysis of bulk and finished products, I worked independently in the analytical and dissolution laboratories, as well as under supervision in instrumental laboratories, using equipment such as HPLC and GC (Waters and Agilent), and the Empower software.

Taboão Da Serra, São Paulo, Brasil

Responsible for preparing samples and solutions for laboratory analyses in Quality Control, ensuring compliance with product methodology and prioritizing excellence in all stages of the analytical process.

Itapecerica Da Serra, São Paulo, Brasil

During my second professional experience as a pharmacy intern, I performed various essential functions in the hospital pharmaceutical area, contributing to ensuring the safety and effectiveness of patient treatment. One of my responsibilities included the thorough review of medical prescriptions, aiming to identify possible errors, such as drug interactions or inappropriate administration times, especially for medications requiring fasting. Additionally, I provided pharmaceutical guidance to the chief psychiatrist and nursing staff and, if necessary, to patients, focusing on special groups. I was also involved in hospital infection control and monitoring adverse drug reactions.I actively participated in the hospital dispensing system, where we assembled individual kits for each patient. These kits consisted of separate bags for different times of the day, facilitating the correct administration of medications by the nursing staff. I demonstrated specific skills in the unit-dose packaging of medications, a process where we individualized medications from blister packs into single tablets, essential for preparing unit dose kits with vital information such as name, dosage, batch, and expiration date.Furthermore, I accurately recorded entries in the health institution's operating system. These entries were daily and meticulous, covering all medications administered to each patient, both those already included in the kits and those prescribed throughout the day. During this experience, I gained extensive knowledge of psychotropic and clinical medications, enriching my pharmaceutical practice and contributing to the quality of care provided to patients.

Embu, São Paulo, Brasil

In my first experience in the pharmaceutical field, I was directly involved with the statistics of the finished product. I individually inspected units of injectable bags, with a focus on saline solution used in hospital environments, utilizing Minitab software to perform detailed statistical analyses and generate comprehensive reports, ensuring compliance with established quality standards. Additionally, I led the investigation and resolution of market complaints and product deviations. This involved direct interaction with customers, where I conducted thorough investigations to identify the causes of issues such as leaking bags. This meticulous analysis was crucial in determining whether the problem was related to misuse or manufacturing defects. Upon completing the deviation treatment reports, I established corrective and preventive actions to ensure product quality and safety.I actively contributed to the drafting and reviewing of operational and process procedures. Working closely with the supervision team, we ensured the accuracy and effectiveness of these essential documents to comply with current legislation. I played a key role in the archiving of reference samples from each batch produced. These samples were essential for future investigations, especially in cases of deviations such as contamination, helping to determine whether the issue occurred within or outside the industry. In this capacity, I managed supplier qualification, ensuring compliance with legal and regulatory requirements. I maintained proactive communication with suppliers to ensure the update and validity of necessary documents, contributing to the compliance with Good Manufacturing Practices and other applicable legislation.Finally, I actively participated in the daily monitoring and inspection of the production line, ensuring that procedures were being correctly followed, minimizing errors and deviations.

Product: Sanofi Pharmaceutical IndustryResponsible for managing interactions received through the company's digital channels, including the website/Contact Us, email, specific brand product sites, and Sanofi SmartChat. My activities encompass providing information on package inserts and product information leaflets, handling pharmacovigilance reports, and resolving technical complaints such as exchanges or refunds. Additionally, I managed customer registration in the support/benefits program and provided information on allergens and technical reports. I prepared quotes and bids, managed the commercialization of products, and clarified doubts related to Sanofi Pharmaceutical Industry's products and services. With a focus on offering excellent customer service, always ensuring customer satisfaction and safety, I contributed to strengthening Sanofi's image in the market.