Karol Moore Email & Phone Number

Dublin, County Dublin, Ireland

Closely work with MSSPs, and drive MSSP sales engagement with identified targets to successful closure.Ensure fulfilment of customers' specific needs by collaborating with Dell's virtual and onsite Security Teams. Oversee preparation and follow-up for RFI/RFP tender responses. Direct Dell's branding and take charge of crafting engaging social media content for Dell MDR. Nurture strong relationships at all levels. Resolve critical issues and maintain calm attitude across challenging situations.● Provide comprehensive Dell MDR product training to sales teams throughout UK, Ireland, and across European region; instruct and equip them with knowledge to effectively present and position Dell MDR solutions to customers.● Orchestrate and manage incentive programs in collaboration with sales teams spanning various regions across Europe, with keen emphasis on fostering increased motivation and sales performance.

Oversaw substantial portfolio of key corporate customers within UK market. Spearheaded identification of new opportunities within existing account base and expertly managed entire sales process. Cultivated valuable relationships by conducting routine meetings and quarterly business reviews with high-level decision-makers (C-level executives). Presented, promoted, and sold comprehensive Dell product portfolio to clients. Delivered quarterly/annual revenue forecasting and effectively managed sales pipeline by leveraging Salesforce. Demonstrated adeptness in managing sales across diverse channels, including customers, partners, and distribution.

Negotiated with insurance companies on premium and cover for my clients in particular sector. Identified and capitalized on new business opportunities and contributed to revenue growth. Reached out to potential clients and effectively converted leads into profitable sales. Ensured high levels of satisfaction by building and strengthening strong professional relationships with client and brokers. Marketed and sold Sport and Charity insurance products to diverse client base.

Ensured high levels of performance by delivering effective supervision to team of six sales agents. Sold Health and Motor Insurance products. Sold insurance contracts to new business clients. Achieved outstanding success in retaining existing customers. Identified opportunities for cross-selling insurance products. Provided valuable support to team by enhancing product knowledge and training new employees. Offered critical insights into sales performance by creating weekly/monthly reports for senior management.

Perth Area, Australia

Teacher of Language, Literacy and Numeracy Program (LLNP) Provided training in the use of computer skillsAided students on completion of recognized Certificate in General Education for Adults (CGEA)

I was a teacher of all levels of English and recognized difficulties in students' language acquisition.Developed new lesson plans.

Trained and re-trained all sales and customer service agents.Monitored call quality and identified any gaps in product knowledge.