Karon Guy Email & Phone Number

Station Town, England, GB

Remote

Convercent was acquired by OneTrust in April 2020, right at the beginning of the pandemic.My tenure at Convercent was rolled over into OneTrust.

Remote

Tower 42, Old Broad Street, London

A dedicated customer advocate, becoming the customer’s Trusted Apttus Advisor, I work closely with my contacts to ensure that my customers successfully adopt Apttus across their organisation. Continually driving business value by helping them understand the product usage, adoption, value creation and benefits.Maintaining the customer relationship.

Clerkenwell Close, London

Working within a well established, web-based SAAS provider, delivering multiple concurrent LiveChat projects for Enterprise customers in a variety of business verticals, including Financial Services, Telecom, Retail and Media.Building and maintaining a trusted and credible partnership with my clients - keeping that strong connection with my customer is.

Northampton, United Kingdom

- Project Lead delivering Pivotal CRM often working on multiple concurrent projects- Liaise with client Project Managers and Project Teams- Overseeing the team delivery of the product, including full product and process life cycle, user/customer interaction through to design, development, testing and implementation, training, support and maintenance and.

Full software development life cycle, project initiation meetings, gap analysis reviews, pre-sales presentations, documented full requirements specifications, training, primary point of contact for customers during implimentations

Godmanchester, Cambridgeshire

- Initially employed as a Software Trainer, delivering Oracle HRMS 11.03 and bespoke applications training within the police sector before progressing to the post of Junior Consultant (2003)- Building on a comprehensive knowledge of the company's integrated software packages and successfully delivering application implementations to around 15 police forces.

Delivering training in national police computer systems and bespoke applications to Police Officers and Police Support staff. Successfully designing, writing, testing and delivering training materials in addition to supporting the implementation of new software packages.

I performed standard constable duties, worked in the Central Criminal Court for a short time, female goaler duties, prisoner transport, control room operator duties.

Durham, United Kingdom

Initially machine room operator, remittances management, transactions input, cashier duties, customer interactions, ensuring that my till was balanced at the end of each day.

Certificate In Education

Cert.Ed

General Curriculum

General Curriculum for 9 'O' Levels