Dmitry Karpov Email & Phone Number

Tashkent, Uz

Tashkent, Uzbekistan

Samarkand, Uzbekistan

Successfully managed the Hilton Garden Inn Samarkand reopening, strategically aligning operations with the prestigious Shanghai Cooperation Organisation (SCO) Summit in 2022. Enhanced the hotel's offerings, including 162 guest rooms, an indoor pool, a fitness center, and meeting spaces totaling 300 sq.m. of event space.Spearheaded developing and implementing comprehensive sales and revenue strategies that significantly increased occupancy rates and profitability.Instilled a culture of excellence and superior customer service, directly contributing to a notable improvement in guest satisfaction as evidenced by the hotel's high ratings on travel review platforms.

Хивинский Район, Хорезмская Область, Узбекистан

Led the launch of the Farovon Hotel, overseeing every aspect from construction to the grand opening, ensuring alignment with international hospitality standards.Established and maintained high-performance operational procedures across various departments, making the hotel a benchmark for quality in the region.Cultivated relationships with local and international dignitaries, positioning the hotel as a preferred venue for high-profile events and stays.

Minsk, Belarus

Directed all operational aspects of a 120-room hotel, enhancing service quality and operational efficiency. Led initiatives that significantly improved ADR, Room Revenue, Food & Beverage Revenue, and Total Revenue, reflecting robust growth across key financial metrics.Developed strategic partnerships with corporate clients, travel agencies, and suppliers, significantly boosting the hotel’s sales and market position.Mentored and led a team that consistently delivered exceptional customer service, earning high ratings on online platforms and increasing the hotel's visibility and reputation in the competitive Minsk hospitality market.

Novosibirsk Region, Russian Federation

Managed seamless day-to-day operations for 188-room hotel, adeptly navigating fiercely competitive market for sustained growth. Headed strategic leadership amidst opening of several branded hotels in market, positioning Doubletree by Hilton hotel as premier choice. Led hotel through financial hurdles, surpassing shareholder expectations through judicious fiscal management. Exemplified fiduciary duty by safeguarding proprietors' investments, coordinating multiple sophisticated renovation initiatives in accordance with Hilton's exacting standards. Prioritised an unwavering commitment to elevating guest satisfaction. Led team to boost Guest Satisfaction Index from 89% to 93%, showcasing adept leadership prowess.

Tyumen Region, Russian Federation

4 Star hotel, 84 rooms, Restaurant, Lobby-bar, Conference room• Pre-opening and Hotel Start-up.• Day by day hotel operation

Saint Petersburg, Russian Federation

3 star hotel, 294 Rooms, Conference facilities up to 750 pax, 2 Restaurants, Lobby-bar.

Moscow, Russian Federation

4 Star Hotel, 72 rooms, Restaurant, Lobby-bar, Cafe, Meeting Facilities.

Kostroma Region, Russian Federation

3 Star hotel, 90 rooms, 2 Restaurants, Spa centrer.

Moscow, Russian Federation

4 Star Hotel, 230 rooms, 2 Restaurants, Lobby bar, Meeting facilities, Spa. • Pre-opening and Hotel Start-up.• Day by day operation of the Hotel.

Master Certificate, Hospitality Management

Diploma, Management

The Presidential Program on training managers. Management of the company and entrepreneurship in the conditions of changes (type.

Engineer