Karri Rishel Email & Phone Number

Naperville, Il

Aurora, Illinois, United States

Personable and passionate Pilates teacher certified in mixed apparatus equipment such as Reformer, Chair, Cadillac, Barrel, TRX and mat. Also certified in Hatha and Vinyasa Power Yoga. Over 12 years of teaching experience. Capable of creating multi-level class plans with the ability to teach to clients with varying levels of fitness experience simultaneously. CPR/AED Certified.

Business Development, Client Services, Accounting

Analyze and increase sales for each assigned account within a 225 store territoryDrive associate advocacy through in store trainings and knowledge transfer •Provide regional and in-store training sessions•Execute all field sales training and merchandising within a designated territory, to include: Merchandise retail stores with proper point of purchase materials Create and implement in store displays and end caps Train all sales associates, department managers and store managers on Dyson product line•Conduct in store consumer demonstrations on all Dyson productsDevelop and increase Dyson product sales within a specified territory •Prospect and develop new retail and Independent dealers to increase the Dyson distribution •Increased territory sales •Implementation of negotiated independent dealer contracts•Collaborate with the District Training Manager to develop field promotions to drive incremental sales at the store levelManagement of all sales functions at approximately 200-225 key retailer locations in the designated territory•Build and maintain relationships with retail personnel at all levels to include: store associates, department managers, store managers, district managers, and regional managers

Provided management, direction and leadership in a call center environment. Supervised department of 45+ on-site and remote-site Customer Service/Collections Representatives, 4 Team Leaders, Repossessions, Skip Tracing Dept and Investigations in their daily work activities. Monitor, coach and develop new hire employees. Evaluate and conduct employee performance reviews and employee counseling sessions. Interview potential new-hire candidates. Resolve customer complaints and answer customer inquiries. Decision Repossessions, Charge-Offs, Substitutions of Collateral, Transfers of Equity, and contractual Rewrites. Developed and conducted weekly Senior Account Representative training classes. Responsible for maintaining regional delinquency at set objective for portfolio of 45,000+ accounts and $600,000 in receivables.

Supervised 13 Customer Service Representatives, including Red Carpet Lease Department, Repossessions and Bankruptcy Units. Responsible for writing, evaluating and conducting employee performance reviews. Facilitate weekly Supervisor/Management meetings. Recruiter and interviewer for company's National Recruitment and Placement program. Develop and Analyze reports to measure department performance. Handled Collections Procedure for past due accounts. Resolved customer complaints.

Bachelor Of Science, Criminal Justice / Sociology

Pilates Teacher, Pilates

College Prep, College Prep

200 Hour Power Yoga Certification, Yoga Teacher Training/Yoga Therapy

500 Hour Reformer, Chair, Cadillac, Barrel, Trx Certification, Pilates