Luke Karsten Email & Phone Number

East Lansing, Michigan, United States

- Guided and mentored 50+ students' academic achievement through referrals and recommendations for educational resources increasing on-campus engagement- Planned and implemented monthly floor events to help residents develop relationships with other residents - Mediated and provided confidential conflict resolution to maintain a positive learning and living environment- Completed 80+ hours of training in conflict resolution, diversity and inclusion, emergency response, and student engagement strategies, ensuring effective support for residents

Cheboygan, Michigan, United States

- Process over 25 cords of firewood each summer to supply three roadside locations throughout Cheboygan County- Accumulated profits into a college fund, in return has reached $30,000 - Obtained skills in marketing, sales, financial tracking, and creative thinking

Cheboygan, Michigan, United States

- Greeting customers and presenting daily specials to 50+ customers nightly, while answering questions about menu or making recommendations- Communicate with 6+ kitchen staff on special requests from customers to ensure satisfaction and efficiency- Adapted skills in customer service by maintaining positive and consistent interaction with customers- Performed up-selling products by being well-informed about menu items and specials

Indian River, Michigan, United States

- Collaborated in a marketing project to promote an internship program to future applicants, resulting in a partnership with the Michigan School Business Officials- Assigned with accounts payable and purchase cards including entries into general ledger, printing checks, and mailing- Completed Michigan School Business Officials (MSBO) introductory training and received MSBO certification- Shadowed all finance department positions, including CFO, Business Managers, Finance Specialists, H/R and Payroll

Cheboygan, Michigan, United States

- Conducted marketing research on behaviors of 100+ teenagers with insurance, and thoroughly analyzed and presented results to the BKC management team to make changes accordingly for agent-to-client interactions- Contributed to creating a new mailing system for potential Medicare clients and utilized Excel - Assisted insurance agents with daily tasks such as depositing business checks, filing, and sales calls

Indian River, Michigan, United States

Bachelor'S Degree, Finance

Activities and Societies: Residential Business Community, Finance Association, Wealth Management Association, Pickleball Association

Education record

Activities and Societies: Hockey, Golf, Marching Band, DECA, NHS, Chief Ambassador