Karthi Keyan

Karthi Keyan Email and Phone Number

Assistant Manager - Technical support at GENETCO @ Genetco Oman
Muscat, Ruwi, OM
Karthi Keyan's Location
Masqaţ, Oman, Oman
About Karthi Keyan

 Highly experienced CANON certified customer service professional. Strong communication skills, organizational and time management skills. Independent work skills, multi-tasking and ability to work under deadlines. Comfortable in interacting with all levels in the organization and public. Proficient in Microsoft Office programs.

Karthi Keyan's Current Company Details
Genetco Oman

Genetco Oman

View
Assistant Manager - Technical support at GENETCO
Muscat, Ruwi, OM
Website:
genetco.net
Employees:
431
Karthi Keyan Work Experience Details
  • Genetco Oman
    Assistant Manager Technical Support
    Genetco Oman Aug 2023 - Present
    Muscat, Masqaţ, Oman
    View
  • Genetco
    Technical Specialist
    Genetco Apr 2013 - Jul 2023
    Muscat
    • Providing technical support to the service engineers/ senior service engineers for their escalation calls in copiers and large format printers.• Providing technical training/ onsite training to the service engineers.• Installation and providing cost effective maintenance of Image press IPR 1135 series.• Installation and providing cost effective maintenance of Image press IPR C 800/700.• Installation and configuration of Fiery servers.• Train the end users for Command Work Station (CWS) and Fiery servers & software’s.• Supporting to the sales team by providing Demo to the customers.• Addressing the customer’s issues, who given poor rating in customer survey/ feedback. • Supporting the service engineers/ I.T team for network configurations. • Ensure the customer complaints are resolved well within the specified guidelines.• Ensure the revenue targets are met.• Retention and addition of new customer for contract (AMC / SSMA/ FSMA).• Invoice submission and payment follow-up.
  • Genetco
    Senior Engineer
    Genetco Mar 2011 - Apr 2013
    Muscat
  • Genetco
    Service Engineer
    Genetco Sep 2008 - Mar 2011
    Muscat

Karthi Keyan Skills

Engineering Customer Service Technical Support Team Leadership Time Management Microsoft Office Typing Skilled Multi Tasker

Karthi Keyan Education Details

  • Alagappa Polytechinic
    Alagappa Polytechinic
    Electrical And Electronics Engineering

Frequently Asked Questions about Karthi Keyan

What company does Karthi Keyan work for?

Karthi Keyan works for Genetco Oman

What is Karthi Keyan's role at the current company?

Karthi Keyan's current role is Assistant Manager - Technical support at GENETCO.

What schools did Karthi Keyan attend?

Karthi Keyan attended Alagappa Polytechinic.

What skills is Karthi Keyan known for?

Karthi Keyan has skills like Engineering, Customer Service, Technical Support, Team Leadership, Time Management, Microsoft Office, Typing, Skilled Multi Tasker.

Who are Karthi Keyan's colleagues?

Karthi Keyan's colleagues are Bob Stowe, Tony Bernard, Pawan Yadav, Rajesh Mangal, Tommy Bob, Robert Richards, John Dmello.

Not the Karthi Keyan you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.